• Availability
    • Greensboro, NC
    • Winston-Salem, NC
    • Kernersville, NC
    • Burlington, NC
    • Hickory, NC
    • Statesville, NC
    • Charlotte, NC
    • Asheville, NC
    • Raleigh, NC
    • Boone, NC
    • Rocky Mount, NC
    • Charleston, SC
    • Columbia, SC
    • Greenville, SC
    • Lynchburg, VA
    • Richmond, VA
    • Myrtle Beach, SC
    • Orange County, California
    • San Francisco, CA
  • Industries
    • Small Business Solution
    • Multi-Site Businesses
    • Insurance Agencies and Brokers
    • Law Firms
    • Nonprofit Organizations
    • Real Estate Professionals
    • Financial Advisory Firms
    • Construction Industry
    • Roofing Industry
    • Dentist Practice
    • HVAC Companies
    • Auto Repair Shops
    • North Carolina MCNC Clients
    • Schools Public, Private and Community Colleges
    • Local, State and Federal Government Agencies
  • Blog
  • Features
    • Cloud-based Unified Communications as a Service (UCaaS) Features
    • Mobile Productivity
    • Call Center Dashboard and Analytics
    • Web Browser based softphone
    • Chat and SMS
    • Seamless Scalability
    • Business Continuity
    • HIPAA Compliance
    • Custom Message and Music on Hold
    • Working to Combat Robocalling
    • CRM Integration, a Google Chrome Extension
  • Pricing
    • Questions to Ask Hosted VoIP Phone System Provider
    • Cloud Phones for Business
    • International Calling at 5¢ per minute to more than 80 countries
    • Domain Name Registration / Renewals
  • Company
    • Contact Us
    • Phone Portal
    • Billing Portal
    • Customer Reviews
    • Carolina Digital Team
    • Our Mission Statement
    • History of Our Company
    • Culture Statement of the Carolina Digital Team
    • Partner with us
    • Customer Testimonials
    • Government Taxes, Fees and Surcharges
    • Customer Privacy
    • Terms of Service
  • Availability
    • Greensboro, NC
    • Winston-Salem, NC
    • Kernersville, NC
    • Burlington, NC
    • Hickory, NC
    • Statesville, NC
    • Charlotte, NC
    • Asheville, NC
    • Raleigh, NC
    • Boone, NC
    • Rocky Mount, NC
    • Charleston, SC
    • Columbia, SC
    • Greenville, SC
    • Lynchburg, VA
    • Richmond, VA
    • Myrtle Beach, SC
    • Orange County, California
    • San Francisco, CA
  • Industries
    • Small Business Solution
    • Multi-Site Businesses
    • Insurance Agencies and Brokers
    • Law Firms
    • Nonprofit Organizations
    • Real Estate Professionals
    • Financial Advisory Firms
    • Construction Industry
    • Roofing Industry
    • Dentist Practice
    • HVAC Companies
    • Auto Repair Shops
    • North Carolina MCNC Clients
    • Schools Public, Private and Community Colleges
    • Local, State and Federal Government Agencies
  • Blog
  • Features
    • Cloud-based Unified Communications as a Service (UCaaS) Features
    • Mobile Productivity
    • Call Center Dashboard and Analytics
    • Web Browser based softphone
    • Chat and SMS
    • Seamless Scalability
    • Business Continuity
    • HIPAA Compliance
    • Custom Message and Music on Hold
    • Working to Combat Robocalling
    • CRM Integration, a Google Chrome Extension
  • Pricing
    • Questions to Ask Hosted VoIP Phone System Provider
    • Cloud Phones for Business
    • International Calling at 5¢ per minute to more than 80 countries
    • Domain Name Registration / Renewals
  • Company
    • Contact Us
    • Phone Portal
    • Billing Portal
    • Customer Reviews
    • Carolina Digital Team
    • Our Mission Statement
    • History of Our Company
    • Culture Statement of the Carolina Digital Team
    • Partner with us
    • Customer Testimonials
    • Government Taxes, Fees and Surcharges
    • Customer Privacy
    • Terms of Service

Archives

Author Archive for: "CDP"
Home /
 Why Businesses are Switching to Our Hosted Cloud Contact Center Solution
0
By Nicky Smith
In Blog
Posted December 8, 2019

Why Businesses are Switching to Our Hosted Cloud Contact Center Solution

In today’s hyper-competitive business landscape, consistently delivering exceptional customer experience (CX) isn’t just important — it’s essential. Consider these eye-opening statistics: [...]

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 Static on the Phone Line
0
By Nicky Smith
In Blog
Posted December 7, 2019

Static on the Phone Line

Static on the phone line used to be a pretty common problem. Most of us have experienced poor quality calls at some time. You might have even experienced the bizarre phenomenon of being able to [...]

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 My Internet is Out! What can I do?
0
By Nicky Smith
In Blog, Business VoIP systems
Posted December 6, 2019

My Internet is Out! What can I do?

4 Ways to Keep Your Hosted Phone VoIP System Running During an Internet Outage While it doesn’t happen frequently, there are occasions when your business may temporarily lose internet [...]

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 Is 3CX Really Free?
0
By Nicky Smith
In Blog
Posted December 4, 2019

Is 3CX Really Free?

No, nothing is ever really free, even if it might seem that way at first glance. Many businesses today are making the move to cloud-based telephone services, and you might be tempted to do the [...]

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 5 Signs that it’s Time to Upgrade Your Business Phone System to the Cloud
0
By Nicky Smith
In Blog
Posted December 3, 2019

5 Signs that it’s Time to Upgrade Your Business Phone System to the Cloud

There are many situations in life when all signs point to a change for the better. When we heed these signs, we’re always rewarded. When we ignore these signs, we always regret it — and wish we [...]

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 My Telephone Equipment just Died
0
By Nicky Smith
In Blog
Posted December 3, 2019

My Telephone Equipment just Died

Traditional phone lines have had their time. They are over. Dead. Sure, they have had advantages in the past, and you might be fond of your on-premise PBX and equipment. But, if you want to take [...]

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0
By Nicky Smith
In
Posted December 2, 2019

Side by Side Comparisons – Carolina Digital Phone vs Jive, 8×8, Twilio and Nextiva

READ MORE
0
By Nicky Smith
In
Posted December 2, 2019

Side by Side Comparison – Carolina Digital Phone vs RingCentral

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0
By Nicky Smith
In
Posted December 2, 2019

Side by Side Comparison – Carolina Digital Phone vs Zultys

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0
By Nicky Smith
In
Posted November 29, 2019

Capturing the Mobile Workforce with Unified Communications

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 How Our Geo-Redundancy Infrastructure Drives High Availability
0
By Nicky Smith
In Blog
Posted November 29, 2019

How Our Geo-Redundancy Infrastructure Drives High Availability

At Carolina Digital Phone, we know how essential it is for our customers to communicate with anyone, from anywhere, and at any time. That is why we utilize a state-of-the-art geo-redundancy [...]

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 Happy Thanksgiving from Carolina Digital Phone
0
By Nicky Smith
In Blog
Posted November 27, 2019

Happy Thanksgiving from Carolina Digital Phone

As we mark another Thanksgiving Day, I would like to take this time to share some of the things that I’m grateful for: Our Customers Our customers are the lifeblood of our company — always have [...]

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 Don’t let Your Telephone System Cause Poor Customer Service
0
By Nicky Smith
In Blog
Posted November 27, 2019

Don’t let Your Telephone System Cause Poor Customer Service

This just in; customer service is fundamental to success! Okay, so that might not be news (at least we would hope not), but did you realize that businesses currently lose around $75 billion to [...]

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 Effects of Internet Downtime to Your Organization
0
By Nicky Smith
In Blog
Posted November 25, 2019

Effects of Internet Downtime to Your Organization

You only have to glance around you at a coffee shop to notice that we’re more heavily dependent on technology than ever before. While many of us use our phones to catch up with friends and keep [...]

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 Having A Disaster Recovery Plan for Business Communications
0
By Nicky Smith
In Blog, News
Posted November 22, 2019

Having A Disaster Recovery Plan for Business Communications

There are situations beyond our control that can have a negative effect on business operations. This includes natural disasters, as well as malicious hacks. Nevertheless, rather than sitting back [...]

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Carolina Digital Phone Inc.
  • 301 S Elm St, Suite 601 Greensboro, NC 27401
  • (336) 544-4000
  • inquiry@carolinadigitalphone.com
  • https://help.digitalphone.io
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Recent Posts
  • Why Businesses are Switching to Our Hosted Cloud Contact Center Solution
    Why Businesses are Switching to Our Hosted Cloud Contact Center Solution
    December 8, 2019
  • Static on the Phone Line
    Static on the Phone Line
    December 7, 2019
  • My Internet is Out! What can I do?
    My Internet is Out! What can I do?
    December 6, 2019
  • Is 3CX Really Free?
    Is 3CX Really Free?
    December 4, 2019
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