Posted on Google  
 
  
 
 
 Jody Longwill 
 
July 2, 2026
 
 
  
We're currently in the process of transferring our company's phone service to Carolina Digital and the experience has been excellent so far. The customer service has been exceptional from our sales representative through the onboarding team. Everyone has been knowledgeable, responsive, and genuinely committed to making the transition as smooth as possible. We're looking forward to completing the switch and highly recommend them.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Dennis 
 
May 4, 2026
 
 
  
I have been with Carolina Digital Phone for about 20 years with my business SLT Properties. I will say that they are the best. Great customer service, very helpful. No need to look anywhere else.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Eddie Leiss 
 
April 5, 2026
 
 
  
We have been using Carolina Digital for close to 7 years now and they have been fantastic this entire time!  I can't remember a single time our phones have been down to anything on their end and their service is exceptional.  I also love their billing because it is always the same.  No mystery fees that sneak up on you.....you know how you were use to paying the same monthly bill for so long and then all of a sudden it is much higher and you've changed nothing to your phone system.  That doesn't happen with these guys!  I also need to mention that Randy and Eric in support are amazing and our account manager, Chris Villa is super awesome too!  Keep up the great work guys!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Whitney Rochelle 
 
April 2, 2026
 
 
  
The customer service of this business is unmatched! Always quickly responding to resolve any issue
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 George Price 
 
March 2, 2026
 
 
  
Carolina Digital provides excellent products and backs those products with customer service we can count on!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Christine Olson 
 
February 24, 2026
 
 
  
Carolina Digital was so helpful to us when we had to transition to a virtual office.  The service is great and the people are so helpful.  The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use.  We are sticking with them even when we go back to a real office.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carson Owen 
 
February 18, 2026
 
 
  
We switched our business over recently and have been thrilled with the service. The local support team makes a load of difference compared to the ticket wait times we experienced before. Couldn't be happier! Big shoutout to Chris Villa and Germaine Woods for all the help!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sonia Blakeney 
 
February 18, 2026
 
 
  
David Martin was very helpful in assisting me with the Occasions portal. He walked me through setting up our messaging system. Thank you Mr. Martin for your assistance!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tom “Tom @ Truckin'” Truesdale 
 
February 6, 2026
 
 
  
Awesome service. Competitive pricing, great local support, solid phones that you own, online dashboard, no constant upsells (this is huge IMO, almost every other online service nowadays bombards you with annoying upsells), no junk fees, customizable, local business, the list can go on. Shoutout to the Man in Green, Randy, and Germaine! Incredible guys over there.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ethan Black 
 
February 4, 2026
 
 
  
Chris Villa, Randy Williams, and the Carolina Digital team are fantastic supporting our network of 100+ locations. Thank you!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeff Hyde 
 
January 29, 2026
 
 
  
Our Company has been using Carolina Digital for the last 10 years, before it was Carolina Digital.  Great folks, terrific service and we save money every month.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kim Fuquay 
 
January 29, 2026
 
 
  
Great company to work with.  The employees are super nice, always available and ready to assist when needed.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Olivia Lyon 
 
January 28, 2026
 
 
  
We love Carolina Digital! It is such a wonderful company with great customer service and easy to use products.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Mario Rojas 
 
January 28, 2026
 
 
  
They have an skilled team from sales to the technical support. They made an smooth and fast transition from our previous provided.
I highly recommend Carolina Digital Phone Inc as an upgrade to any actual provider.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 S. Martin 
 
January 20, 2026
 
 
  
Fantastic customer service! If I ever need help, they are just a call away. I always get a live knowledgeable person that is ready to help. I would absolutely recommend them!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jonsi Rimmer 
 
January 12, 2026
 
 
  
Carolina Digital Phone, Inc is a great company. They are always prompt and keep you updated in the progress of the task. Always willing to help.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amanda Kidd 
 
June 11, 2025
 
 
  
So happy with my service here. As I have grown and my needs have changed, they have accommodated me and always been responsive and easy to reach! Neil is also so great to work with!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Kirk Sanders 
 
March 5, 2025
 
 
  
Loving the new phone system and the additional features, including the iPhone app. The whole office is tickled pink. Thank you Nicky, Randy, and the rest of the team
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Dee B 
 
July 19, 2024
 
 
  
Recently set up new VOIP service with Carolina Digital. *********************** was cordial, knowledgeable and persistent in resolving any questions or concerns. He made the transition process easier.
  
 
 
 
 
 
 Posted on BBB  
 
  
 
 
 Julie E 
 
June 17, 2024
 
 
  
Great customer service! ***** is great at helping me every time I need to reach out,
  
 
 
 
 
 
 
 
 
 Trustindex rating score: 4.8 of 5, based on 165 reviews