Carolina Digital Phone’s AI Phone Agent handles FAQs, books appointments, and routes callers intelligently — no hold music, no voicemail, no missed opportunities.
No complicated hardware. No IT team required. Our onboarding team handles the full setup with you.
Port your existing business number or get a new one. Works with any carrier, any location in the US.
Train the AI on your FAQs, business hours, and call routing rules. Our team guides you through every step.
Your AI agent answers every call instantly. You receive real-time transcripts, analytics, and alerts.
A complete AI communication platform built for the way modern businesses operate.
Handles FAQs, schedules appointments, and routes complex calls around the clock — without hold music or voicemail.
AI predicts caller intent and routes to the right agent on the first attempt — reducing transfers by up to 40%.
Searchable, speaker-attributed transcripts with action item highlighting and compliance keyword monitoring.
Real-time emotion detection and keyword alerts help you coach agents and catch frustrated callers before they escalate.
Automatically log calls, create contacts, and book appointments into Salesforce, HubSpot, or Google Calendar.
End-to-end encryption, SOC 2 certification, and full HIPAA compliance. Safe for healthcare, legal, and finance.
Connect your AI agent to the software you already use — no rebuilding, no retraining your team.
Sales
HubSpot
Google Calendar
Slack
Zapier
Yes. Our AI Phone Agent is fully HIPAA compliant — all calls are end-to-end encrypted, transcripts are stored securely, and we sign a Business Associate Agreement (BAA) with every healthcare client. The system is also SOC 2 Type II certified.
Most businesses are live the same day. Connecting your number takes about 15 minutes. Training the AI on your FAQs, hours, and call flows typically takes 1–2 hours with our onboarding team — available by phone or video call.
Absolutely. Unlike a human receptionist, our AI agent handles an unlimited number of simultaneous calls — even during peak hours or storm surges. Every caller gets answered instantly with no hold time.
The AI recognizes escalation signals — sentiment, keywords like “urgent” or “emergency,” or explicit requests — and transfers the call to the right team member with a real-time briefing summary already prepared.
Plans start around $99/month — a fraction of a full-time receptionist ($3,000–$4,500/month). Pricing depends on call volume, integrations, and business size. We offer a free demo and a custom quote with no commitment required.
Yes. We support full number porting from any carrier. Your existing business number stays the same — customers never notice any change. We handle the entire transfer process.
No long-term contracts required. We offer month-to-month plans because we believe in earning your business every month. Annual plans are available for those who prefer to lock in a lower rate.
