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No Contract
Month-to-month

Starting at
$ 29 Per User*
/month
  • No Taxes
  • No Hidden Fees
  • Low Setup Fees
Get Started
View All Features Below

3 Year
Contract

Starting at
$ 24 Per User*
/month
  • No Taxes
  • No Hidden Fees
  • No Setup fees
  • Dedicated Support Engineer
Get Started
View All Features Below
Popular

5 Year
Contract

Starting at
$ 20 Per User*
/month
  • No Taxes
  • No Hidden Fees
  • No Setup Fees
  • Deep Discounts on New Phone Purchases
  • Always available Support Engineer
Get Started
View All Features Below

Better pricing available when your business has more than 25 users and agreement for a multi-year term agreement. Contact us for details. (336) 544-4000.

Call Center Add-On
Video & Conferencing Upgrades

Have more than 50+ Users? Talk with Pre-Sales Engineer about special pricing for Enterprise Customers.

CONTACT SALES

Take advantage of these features for your business for every user

General

  • Unlimited Calls within the US & Canada (5¢/min international calls available)
  • Auto-attendant (multiple languages)
  • Dial by Name Directory (first or last)
  • Dial by Extension
  • Visual Voicemail
  • Voicemail to Email with Text Transcription
  • iOS & Android Mobile App

Text Messaging

  • Unlimited Business SMS & MMS
  • Team Messaging

Fax

  • Unlimited Online Digital Faxing (HIPAA compliant) as low as $12.50 per month.
  • Standard Fax Machine Integration

Video & Conferencing

  • Video Conferencing up to 4 Participants

Call Transfer

  • Blind Call Transfer
  • Attended Call Transfer
  • Voicemail Transfer

Call Pick Up

  • Directed Call Pick Up
  • Group Pick Up
  • Site Pick Up
  • Domain Pick Up

Paging & Intercom

  • Handset Paging
  • Overhead Paging Available
  • Integration with Existing Paging Systems

Upgrades

Video Conferencing

Video Collaboration

+$8

per user/month*

  • Up to 25 Participants (host, your business attendees, or outside guests)
  • Collaboration & Webinar Format Options Available to Host
  • Screen Share Available to Host
  • Integrated Calendar Invites
  • Video Recording

Video Collaboration
(with Webinar)

+$35

per user/month*

  • Up to 100 Participants (host, your business attendees, or outside guests)
  • Up to 6 Participants in Collaboration Host Mode (others in guest webinar view mode)
  • Screen Share Available to Collaborators
  • Integrated Calendar Invites
  • Video Recording

Enterprise
Web Conferencing

+$95

per user/month*

  • Up to 300 Participants (host, your business attendees, or outside guests)
  • Up to 6 Participants in Collaboration Host Mode (others in guest webinar view mode)
  • Screen Share Available to Collaborators
  • Guest Chat Available
  • Guest Webinar Registration
  • Integrated Calendar Invites
  • Video Recording

*fee is only applied to the user(s) you request for this upgrade

Conferencing With Dedicated Bridge

Phone Conference

+$8

per line/month

  • Leader Login
  • Leader PIN
  • Participant PIN
  • Require Leader to Start
  • Begin and End times
  • Up to 10 Participants
  • Save Participants
  • Announce Participants
  • Arrive/Depart Tones

Call Center Add-On

+$10

per user/month*

General

  • Ability to Log in and Log Out of Call Queue
  • Call Queue Routing
  • Call Wrap Up Options
  • On Demand Call Back
  • Announce To Caller
    -Placement in Call Queue
    -Average Hold Time
  • SMS Queuing
  • Real Time Call Analytics Reporting (Can be scheduled to send via email)
  • Queue Statistics
  • Agent Statistics

Automatic Call Distribution

  • (ACD)
    -Longest Idle
    -Round Robin
    -Ring All
    -Linear Hunt
    -Linear Cascade (Ring Initially & After Timeout)

Monitoring

  • Listen In

no ability to talk to either agent or caller

  • Whisper Only

one-way audio with agent only

  • Barge In

full two-way audio with agent and caller

  • Call Recording

Call Queue Features

  • Agent Ring Timeout
  • Average Wait Time
  • Average Handling Time
  • Average Wait Time
  • Average Handling Time
  • Abandon Rate
  • Callers Waiting
  • Calls Answered
  • Call Volume
  • Max Expected Wait Time
  • Max Queue Length
  • Queue Ring Timeout

*fee is only applied to the user(s) you request for this upgrade

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