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Voice over Internet Protocol (VoIP) is a cloud-based phone system technology that enables businesses to make internet calls using a phone. It is quickly becoming the preferred choice for businesses that are looking to streamline their communication and reduce their costs. In this article, we will discuss the benefits of VoIP, how to choose the right VoIP provider, setting up VoIP, and getting the most out of it. What is VoIP? VoIP is a type of technology that allows voice and multimedia communications to be sent over the internet. It works by converting analog audio signals into digital data packets, which are...

13 March, 2023 /

Construction companies are increasingly using hosted cloud phone systems to improve communication, track materials and coordinate designs between teams. This helps them manage projects better and keep up with the fast pace of the industry.Across the U.S., nearly 753,000 firms in the construction industry employ more than 7.8 million people. This includes carpenters, electricians, project managers, site managers, masons, plumbers, welders, glaziers, surveyors, engineers, architects, and the list goes on.  Collectively, they build over $1.8 trillion worth of structures each year.Strong, Ongoing GrowthConstruction projects which were canceled in the past have restarted. Low-interest rates mean the construction industry will keep...

09 March, 2023 /

A hosted telephone service can offer numerous benefits for businesses of all sizes. These benefits include increased flexibility, scalability, cost savings, improved productivity, enhanced customer experience, increased disaster recovery, and improved collaboration. With a hosted telephone service, businesses can access their phone system from anywhere with an internet connection, adding new lines and features as needed, and paying only for what they need. Additionally, a hosted telephone service offers features like virtual receptionists, call routing, and conference calling, which can help improve the customer experience and increase employee productivity. In the event of a disaster or emergency, a hosted telephone...

11 February, 2023 /

Companies all over the world are calling for their team members to come back into the office, but employees are sticking to their guns in 2023 and beyond. Their answer is a firm "thanks, but no thanks." Such sentiment is particularly true among Gen Z and Millennial hybrid workers. The two demographics will make up 75% of our workforce by 2030. Clearly, there's no denying that remote work will be part of how we do business going forward! For those organizations considering whether to maintain their current workplace and hiring strategies or to switch up their communication and collaboration solutions, we...

10 February, 2023 /

Out With the Old A cloud-based telephone system provides numerous benefits over a premise-based phone system. Cost savings is the first and most notable benefit. A cloud-based phone system eliminates the need for on-premise hardware, as all communication takes place over the internet. This results in substantial savings on upfront costs as well as ongoing maintenance expenses. But that's not all. A cloud-based system - often referred to as VoIP or Voice over Internet Protocol - provides added flexibility, scalability, and features compared to premise-based phone systems that simply can't keep up with the pace of business today. With a cloud-based phone...

06 February, 2023 /

In a huge victory against robocall scammers, the FCC has proposed a $300 million fine against Cox/Jones Enterprise. This is the largest ever proposed fine against an auto warranty scammer. If approved, this fine will send a clear message to scammers that robocalling will not be tolerated!...

21 December, 2022 /

Even though we can't always control everything, there are ways to protect our business from outside forces. This could be anything from natural disasters to cybercrime. However, instead of idly waiting for something bad to happen, we must take proactive measures. By doing this, we decrease the chances of our company being impacted by negative circumstances....

13 December, 2022 /

There are reports across the country that as of early December 1, 2022, the recently-introduced 988 mental health hotline is, according to a recorded announcement, “experiencing a service outage.”Currently, there is no official timeline for when the hotline will be restored.However, individuals in distress can still connect with a mental health counselor by texting 988, or by starting a chat at 988lifeline.org.We urge anyone who is struggling to immediately take advantage of this free and confidential service. All counselors are trained and experienced and rely on established best practices and clinically-approved methods to give individuals the support they need. Counselors...

01 December, 2022 /

Another Thanksgiving has arrived. Usually, we all use this occasion to take stock of all that we have to be grateful for. My list is long and includes my incredible family, my amazing team here at Carolina Digital Phone, and our loyal customers. I’m also deeply thankful for my friends and all of my professional and personal relationships. Hopefully, everyone reading this also has a long list of people and things that they are grateful for. I’ve always loved the James Allen quote: “No duty is more urgent than giving thanks.” May we all fulfill this duty without fail! But this...

23 November, 2022 /
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