Are you being over-charged for your business phone system? When receiving your monthly phone bill, don’t you hate seeing taxes and fees that you don’t understand? Even when given an explanation of the fees it still doesn’t make sense why they fluctuate on your bill every month. This makes it very difficult to budget monthly expenses when your bill isn’t consistent and you're being over-charged.  Although this is very aggravating, are you sure you’re not being dinged over and over again by your business phone system provider?   https://www.youtube.com/watch?v=6Pu_0H3nIt8 This can make it difficult to understand and compare multiple business phone provider prices because in...

In the current times, many businesses and institutions have implemented remote working. Although many companies already offered the opportunity to their employees to work remotely from their homes before the virus, now more people are having to do it with the international lockdown. But by separating employees and having to deal with the challenges of working remotely from home, how are businesses keeping up? Fortunately, there are steps that business owners, managers, and other senior staff can make. Ensuring that engagement and productivity are still at the core of each employee’s everyday routine, guarantees that there is little to no downtime...

To say that the last couple of years has been difficult for many people across our great country, and around the world, is an enormous understatement. And sometimes, it can be quite difficult to focus on the good vs. getting overwhelmed by the bad. But it has been my experience that these are precisely the times when we need to dig deeper, and truly appreciate all that we have to be thankful for. To put this another way: when everything is going fine, it is easy to be grateful. But when times are tough, being grateful takes effort and character. Here are...

The big thing in movies and TV shows these days is heroes who have special powers like flying, spinning webs, changing shape, and so on. Sure, this kind of escapism is entertaining. But the real heroes among us do not wear capes or “leap tall buildings in a single bound.” They are brave and patriotic men and women whose love for our country has inspired them to serve in the Armed Forces. Whether they are stationed at home or abroad, these individuals are putting their lives on the line — because if our country is threatened or experiences an attack, they will...

The latest dispatch from the pandemic front brings some good news, and some bad news.   The good news is that despite yet another surge of cases and hospitalizations —  this time driven by the Delta variant — there is no official plan to enter into another lockdown. But the bad news is that the White House recently stated that “in all probability” there will be guidelines and restrictions issued in the weeks and months ahead. Unfortunately, we all know from experience that “in all probability” is political-speak for “it’s going to happen.”  This begs a vital question for business owners and leaders...

The Federal Communications Commission recently announced the $7.17 billion Emergency Connectivity Fund Program generating an overwhelming response. That demand, combined with the recent spike in coronavirus cases, has prompted them to announce a second application filing window. The funds are being made available to schools and libraries to request funding for connected devices and broadband connections for off-campus use by students, school staff, and library patrons for the current 2021-22 school year. “The Emergency Connectivity Fund is the single largest effort to bring connectivity and devices to students who lack them.” according to acting Chairwoman Jessica Rosenworcel. “The need is there,...

Saying that effective workplace communication is important is like saying water is wet, fire is hot, or that people with small children will repeatedly, and painfully, step on Legos many, many times. These are all blatantly self-evident (especially the Lego one).  However, just because everyone knows that effective workplace communication is important, does NOT mean that it’s happening everywhere. Consider these statistics:https://www.youtube.com/watch?v=7kHkr5HrG-A 28% of employees cite ineffective communication as the number one reason why they cannot deliver work on time. 86% of employees and executives believe that ineffective communication is the core reason for workplace failures. Ineffective communication costs large enterprises an average of...

The Dangers of Accepting the "New Normal" January 2020 seems like a lifetime ago for many of us. For business owners, it may feel like a good deal longer. But that’s the last time many of us can remember operating under normal parameters before COVID-19 changed everything. For months we’ve had to cope with crippling uncertainty and ulcer-inducing anxiety. They’ve had to adjust to a state of affairs that’s terrifyingly referred to as “The New Normal”. A state of affairs that’s anathema to the tireless entrepreneur. Business owners from all walks of life have had to make sweeping operational changes on the...

If you have questions about choosing between Carolina Digital Phone and Zultys, we have the answers. We have put together the important information you will need to compare and make the right choice. Let's start by looking at some benefits. Benefits of Carolina Digital Phone The benefits of choosing to go with Carolina Digital Phone are many. To start with, you get a dial-by-name directory, an intro greeting, and even a post-welcome greeting too. For conferences, you have leader login options with the chance of being able to reject anonymous calls. Calling line ID blocking is also another welcome feature, which all...

Are your outbound calls being labeled as SPAM or being Blocked by a carrier?  If so, read this. Multiple companies provide analytics, each with its own tracking and radar systems. The FCC mandated a new system to authenticate calls with a certificate on every outbound call but has delayed the implementation of this new protocol for another year. The result is that the demand from users to block these unwanted calls has increased and many times causes your call to be blocked because it has been spoofed as a number that has been used by a robocall.  The first option is to report this...