The Secret to Success is Customer Satisfaction
When was the last time you took the pulse of your customers? If you don’t recall, now would be a good time to take a look at your relationship with your customers. Over half of consumers have simply taken their business elsewhere after receiving less than satisfactory customer service according to a report from Microsoft. That’s a lot of unhappy customers.So, what should Customer Service look like? It’s not rocket science - it’s all about being available to provide assistance and guidance for the people that help you pay the bills. It comes down to how much you are invested...