These days, you can talk to most people about catastrophes, disasters, calamities, and other terrible things, but mention the word “prayer” and the conversation often comes to a screeching halt. Some people call this political correctness. I call it misguided.The way I was raised and where I come from, prayer does not mean trying to force other people to believe certain things. It also does not mean judging and condemning people who believe differently, or who do not believe at all. Instead, prayer is about cultivating an intimate and essential relationship with God. A wonderful pastor advised me many years...

At the height of World War II, Sir Winston Churchill said, “Never let a good crisis go to waste.” Think about it. On the surface, what possible good could arise from a crisis? The answer is that it gives us an urgency to examine and rethink how things are working and how we can improve. With that in mind, here are five ways companies can learn and benefit from the coronavirus crisis:Embrace and Encourage Working From HomeNaturally, some businesses cannot implement a distributed workforce. However, allowing some employees to work at least partially from a home office is not only...

Is your company ready for not just survival but growth as we enter the “new normal” after COVID-19? Withstanding the weeks of change and uncertainty have given businesses some challenges, to say the least. But as multiple states reopen in phases, there are some promising lessons we can learn. It would be quite a stretch to suggest there is a “silver lining" in a pandemic. There will, however, be innovative, and newly discovered ways to bounce back from this event. Many businesses can exceed their recovery expectations and emerge stronger. Moving ahead, we will know how to be prepared for unforeseen...

This week, Twitter announced that many of their employees will be allowed to work from home not just for the duration of the coronavirus pandemic shutdown, but forever. Other companies are grappling with when to reopen their physical offices and, how many of their employees to allow to work remotely. Barclays and JPMorgan Chase & Co may not bring all employees back at the same time. Austin, Texas-based Dell Computers says that more than 50% of their more than 160,000 employees may never return to the office. The decision by Twitter and other employers signals a growing shift in attitude in...

In recent years, remote working has become increasingly popular among both small businesses and large enterprises. Yet, some managers and business owners have been reluctant to implement remote working (or hybrid remote working which is a mix of home-office/in-office), because they don’t see the advantages and mistakenly see the move as a downgrade. However, research has revealed that the opposite is true: remote working, when it is structured, deployed, supported, and managed properly, delivers significant benefits: These benefits include: Reduced costs and more profitability: Businesses save an average of $22,000 per year in overhead costs for each full-time remote worker. (Source:...

A virtual private network (VPN) encrypts traffic between a device (e.g. computer, laptop, tablet, or smartphone) and a network. Since hackers don’t have the encryption key, they can’t snoop and steal data. That’s the good news. The bad news is that because millions of people are working from home right now due to the coronavirus pandemic, VPNs are getting overloaded with traffic. Reports show that the global use of some VPNs has increased by 165 percent since March 11. This is causing some remote workers to experience sluggish data connectivity speeds, which is making it frustrating (and sometimes impossible) to participate...

[vc_column width="2/3"]As COVID-19 continues to sweep across the United States, government bodies, commercial organizations and individuals are already looking forward to how we’ll build a new future. The impact of COVID-19 may be unprecedented in living memory, but the compassionate and courageous response is nothing new. Like everyone, my outlook has been changed by COVID-19. As we’ve seen the speed at which a previously unknown threat can affect our country, it’s natural to feel shocked and wary. Now that we find ourselves reaching the peak of the outbreak, however, these initial emotions have given way to altogether more positive ones: optimism,...

The look on people’s faces is asking the same thing: How could this happen so rapidly? In just a few weeks, we have gone from being advised to wash our hands properly -- which, frankly, is something that we should always be doing regardless -- to being ordered to stay in our homes for all but the most vital activities, like buying essential groceries or going to the drug store. True, our nation has faced larger catastrophes before. But we have never experienced so much remarkable change in such a small period of time. This isn't merely dizzying. It's staggering. However,...

America is a very different place than it was just a couple of weeks ago. When the COVID-19 virus first emerged, we were all told to wash our hands properly and follow typical guidance for stopping the spread of viruses. Now we’re told to stay at home. While there have been many crises over the years, this has changed life as we know it significantly, and all in a short space of time. It’s truly an unbelievable turn of events. But as with any crisis, we will make it through the other side. The lessons learnt at this time will make...

A couple of weeks ago, our customer French West Vaughan was gearing up to transition their staff to work remotely, when they ran into an unexpected challenge: two of their key people responsible for answering calls didn’t have a wired network in their home office. As a result, they wouldn’t be able to use their IP phones. Understandably, FWV was concerned and reached out to us for help. Because time was of the essence, our Major Account Executive, Joan Wilkerson personally delivered two high-performance Wi-Fi dongles to FWV’s corporate HQ in Raleigh. Now, these two key employees are happily and productively...