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As noted by GovTech.com, county governments across the country are increasingly leading the way when it comes to deploying advanced technologies that matter and make a difference to everyday citizens. And one of the most important ways they are demonstrating technological, governance, and civic leadership is by switching to a hosted VoIP phone system (a.k.a. cloud phone system).At Carolina Digital Phone, we have extensive experience working closely with both large and small county governments to help them reap the advantages of a hosted VoIP phone system. Here are some of the most compelling benefits: https://www.youtube.com/watch?v=VYCnyN6RxCQ1. Significant Year-Over-Year Cost SavingsAccording to a...

10 September, 2020 /

Since it first emerged in China last year, the coronavirus has spread rapidly across the globe. To slow the spread of this disease, many U.S. states and municipal governments have either ordered or recommended that individuals stay home as much as possible and avoid contact with others. This has interrupted work for many businesses, who are now looking for remote work solutions. But this isn't the only situation when telework solutions can benefit your company, and recent events have highlighted the many advantages of being a remote teleworker or offering this opportunity to your employees. 3 Major Advantages of Remote Work Solutions 1. Improved Morale &...

07 April, 2020 /

Our customer Gates County contacted us when the IP phones that their employees took home didn’t work. We quickly discovered the root cause: Gates County had Power-Over-Ethernet (POE) in their corporate office. This technology allowed them to power all IP phones without the need to plug each one into a wall outlet. The same ethernet cable that transmitted data also transmitted power. But guess what? Most employees didn’t have POE at home, and so their IP phones weren’t getting any power. That’s when Joan Wilkerson, one of our amazing Major Account Executives, sprang into action! She had several IP phone power...

31 March, 2020 /

Making the change to a cloud based service could be one of the best things you decide to do for your business. However, there are some business considerations you will need to make to ensure this is the right decision for you at this time.Do You Need More Flexibility?Compared to traditional phone lines, cloud allows for more flexibility. This is because cloud services enable just about any company to easily adapt to future changes. A traditional phone system will usually require the purchase of additional hardware, but a cloud system could safeguard you already.Do You Need Disaster Recovery?One of the...

26 September, 2019 /

Many organizations such as manufacturers, retailers, schools, car dealerships, medical offices — and the list goes on — need to broadcast messages to multiple employees. Naturally, phoning each individual employee is tedious, time consuming, ineffective, and can even be hazardous if the message is of an emergency or urgent nature. Fortunately, that is where IP Paging enters the picture and avoids all of these problems.What is IP Paging?IP Paging uses specially-designed speakers, which is attached to a hosted cloud phone system just like any other endpoint. Each speaker has a unique and designated extension. When supervisors, managers, or any other...

09 September, 2019 /
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