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Back in the 1930s and 40s, a dance craze swept America called "the jitterbug." Well, here we are nearly a century later, and a different kind of jitterbug is happening — except instead of inspiring people to take a swirl on the dance floor, this one is provoking people to say: “HELLO? HELLO? CAN YOU HEAR ME?” Yes, we are talking about choppy voice issues.Sadly, choppy voice issues (a.k.a. jitter) impact some Voice Over Internet Protocol (VoIP) users. But the good news is that in many cases, the issues are solved by increasing bandwidth. In this article, we take a...

09 July, 2024 /

Carolina Digital Phone welcomes Patrick Newcomb and  Newcomb Tech as a Channel Partner. With their extensive expertise in IT services and cybersecurity solutions, Newcomb Tech is a valuable addition to our network of trusted providers. We look forward to collaborating with their team to deliver comprehensive technology solutions that empower businesses across Central NC and Southern VA. Together, we will continue to prioritize exceptional service, innovative offerings, and a steadfast commitment to our clients' success....

13 June, 2024 /

For over a decade, Man in Green has been a trusted partner for businesses seeking reliable and cost-effective phone systems and merchant credit card processing solutions. With a steadfast commitment to outstanding customer service, Man in Green has earned a reputation as one of the most reliable providers in North Carolina and beyond....

01 May, 2024 /

For those who don't know us, Carolina Digital Phone is a local company specializing in cutting-edge telecommunication solutions. We've been serving businesses in the Greensboro area since 2000, and we're passionate about helping them connect and thrive in our digital age. Joining the Chamber was a no-brainer for us. It's more than just an organization; it's a network of passionate individuals and businesses dedicated to making Greensboro a better place. Through the Chamber, we've forged valuable connections, discovered new opportunities, and gained access to resources that have helped us grow and contribute to our community....

26 February, 2024 /

The FCC has recently announced new compliance deadlines and requirements for Robocall Mitigation. As per the new Public Notice, all providers must file certifications and robocall mitigation plans to the Robocall Mitigation Database (RMD). The deadline is February 26, 2024....

15 February, 2024 /

Have you ever experienced the frustration of your legitimate business calls being labeled as potential spam? It happens to the best of us, but the good news is that there are simple solutions to address this issue. At Carolina Digital Phone, we understand the challenges of managing phone calls, and we want to help you find a solution....

06 February, 2024 /

A new year is on the horizon, and it is time to gaze into our crystal ball to anticipate what will unfold in 2024. In our view, 3 key trends in communication will dominate the narrative in the coming months: 1. More Remote Workers Will Get VoIP Phone Systems The pandemic thrust remote work from the sidelines into the mainstream. And now, while many companies are reverting to a 100% in-office workforce, many are continuing with a remote or hybrid model (for a variety of reasons). To support these remote workers, we anticipate more companies of all sizes to switch from a conventional...

16 December, 2023 /

Carolina Digital Phone is proud to be one of the oldest VoIP business phone system companies in North Carolina. And as we get set for our 23rd year in the telecommunications industry — and ALL of those years with the SAME LOCAL OWNERSHIP — here are our New Year’s Resolution ideas for 2024: We resolve to continue offering the industry’s BEST LOCAL SERVICE. Unlike many other VoIP business phone system companies, we do not outsource our service. All our experts are local, full-time employees who have been on the team for years and continue building strong relationships with our customers. We resolve...

13 December, 2023 /

The Upstate is buzzing about the upcoming implementation of the new 821 area code in South Carolina. This new area code will cover the same regions currently serviced by the 864 area code. This is due to the increasing demand for telephone numbers for residential and business needs plus fax machines and cell phones. With the limited supply of telephone numbers for the area, it was inevitable that an additional area code would be needed....

12 December, 2023 /

When most people think of or discuss cloud (VoIP) phone systems, they focus on things like advanced features, total mobility, scalability, and of course: significant initial and ongoing cost savings. However, there is another piece of the cloud phone system puzzle that is just as important. In some situations, it is even more valuable and vital than those mentioned above - geo-redundancy. Geo-redundancy is the practice of ensuring that all data associated with a cloud phone system is backed up in multiple geographic locations. This means if there was an event like an earthquake, power outage, or other natural disaster in...

04 December, 2023 /
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