If you own or are planning on launching a small business, North Carolina is the place! From its climate and workforce to cost-effective infrastructure and living expenses - we've put together a list of resources to help you. ...
With the rise of UCaaS (Unified Communications as a Service) and VoIP (Voice over Internet Protocol), it's essential to understand how these two forms of communication will shape our future work environment....
Hybrid work is set to become the norm in 2023, so now is the time for businesses to start thinking about how hybrid work could benefit them. It may just be the key to future success. If you still question the benefits of hybrid work, we have put together 7 Advantages of hybrid work to help you understand the positives....
I realize that, typically, holiday messages are a few generic lines wishing you the best of the season (and maybe accompanied by people wearing ugly Christmas sweaters). But this year, I am going to do something a little bit different....
In a huge victory against robocall scammers, the FCC has proposed a $300 million fine against Cox/Jones Enterprise. This is the largest ever proposed fine against an auto warranty scammer. If approved, this fine will send a clear message to scammers that robocalling will not be tolerated!...
The reputation of your phone number is crucial for outbound call centers. If you are using new numbers or ones previously noted as spam, it can set off red flags for carriers and blocking apps. This is especially true in light of STIR/SHAKEN regulations. As a result, you may not be able to reach potential customers interested in what you have to offer - ultimately resulting in decreased revenue....
Despite STIR/SHAKEN call authentication being used widely to combat Spam and Robocalls, rival authorities are causing more legitimate calls to be flagged. Additionally, older legacy technology in the form of TDM (Time Division Multiplexing) services have been around since the 80’s, and don't seem to be going away anytime soon....
At Carolina Digital Phone, we understand the importance of being prepared for any emergency, be it terrorist attacks, natural disasters, or other potential threats. That's why we continuously work to improve our services to provide a secure connection even during any emergency. Our commitment to safety and security is unwavering, and we always strive to keep our customers safe during any kind of power outage or another unexpected event....
Telehealth services are becoming increasingly popular among patients. Healthcare IT News reports that three-quarters of patients plan to use telehealth in 2022 and beyond. Its convenience and increased accessibility to care are some of the motivations behind telehealth’s favorability. Consequently, starting a telehealth practice is beneficial since you can rest assured that a market exists for it. Still, like establishing a business, there are certain tips to follow for success. Below are a few: Familiarize yourself with state telehealth laws The first step is to read your state’s telehealth practice laws. Although telehealth is legal across states, some have specific regulations. In North...
Ready to improve your business communications? A modern cloud-based phone system helps you do that by optimizing your workflow, reducing costs, and providing a host of other valuable benefits. Whether you're looking to streamline operations or enhance customer service, a cloud-based phone system is the intelligent choice for businesses of all sizes and industries. Carolina Digital Phone helps businesses like yours upgrade their existing telephone systems so they can increase productivity, streamline the customer experience and reduce costs without the need to maintain an on-premise phone system. Getting started is simple and can improve your bottom line almost immediately. 1. The problems...
