The reputation of your phone number is crucial for outbound call centers. If you are using new numbers or ones previously noted as spam, it can set off red flags for carriers and blocking apps. This is especially true in light of STIR/SHAKEN regulations. As a result, you may not be able to reach potential customers interested in what you have to offer - ultimately resulting in decreased revenue....
Why Spam Robocalls Are On The Rise The frequency of robocalls has increased during the pandemic, causing disruption to daily life. Despite the pandemic ending, Spam Robocalls continue to rise due to their profitability and legal loopholes resulting from court decisions. Costly repairs during a struggling economy can be disastrous. To avoid scam robocalls, use call-blocking apps and do not answer unknown numbers. File complaints to relevant authorities and use call authentication tools. Opt out of marketing calls and texts to reduce spam robocalls. Follow these steps to fight back against spammers. Definition of Robocalls Robocalls are a type of automated phone call that...
The good news is that more and more businesses, schools and government agencies are switching to a hosted VoIP phone system, so they can take advantage of key benefits like:Dramatic up-front and ongoing cost savingsSeamless scalability in both directionsTotal mobilityAdvanced calling featuresUnified communicationsBusiness continuityIntegration with other systems in the environment (e.g. CRM, billing, etc.)However, the bad news is that the popularity of VoIP phone systems has attracted the attention of hackers who are trying to steal private data and commit identity theft. Here are four major types of VoIP fraud:Call Transfer FraudCall transfer fraud happens when hackers break into a...
