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The United Kingdom is set to switch off its Public Switched Telephone Network (PSTN) by 2027, marking a significant shift in telecommunication technology. This move away from traditional copper-based telephone lines to digital, IP-based systems reflects the ongoing global trend toward modernizing communication infrastructure. As the UK transitions, the implications for other countries, particularly the United States, become increasingly relevant. This article explores the reasons behind the UK's decision, the technological and regulatory landscape in the US, and whether a similar transition could be imminent stateside. Understanding PSTN and Its Role  The Public Switched Telephone Network (PSTN) has been the backbone of...

Carolina Digital Phone welcomes Patrick Newcomb and  Newcomb Tech as a Channel Partner. With their extensive expertise in IT services and cybersecurity solutions, Newcomb Tech is a valuable addition to our network of trusted providers. We look forward to collaborating with their team to deliver comprehensive technology solutions that empower businesses across Central NC and Southern VA. Together, we will continue to prioritize exceptional service, innovative offerings, and a steadfast commitment to our clients' success....

Avaya, a leading provider of business communication solutions, has recently emerged from its second bankruptcy filing in just six years. The company, known for its strong presence in the on-premises contact center and PBX markets, has announced a renewed focus on customer experience (CX) as it navigates the challenges posed by its financial restructuring. For Avaya's extensive customer base, this development raises important questions about the future of their investments, the continuity of support and services, and the potential impact on their long-term communication strategies. As businesses increasingly rely on robust and reliable communication technologies, understanding the implications of Avaya's...

The Chinese-owned video app TikTok has faced intense scrutiny in the United States, with concerns ranging from data privacy to national security. As the U.S. government pushes for a ban or forced sale of the app, another foreign-owned entity, The Campaign Registry (TCR), has begun to attract attention. TCR, a database for tracking digital political ads, has some similarities to TikTok in terms of foreign ownership and data access concerns. However, the lack of public information about TCR makes it difficult to predict if it will face the same level of scrutiny as TikTok.  TikTok's Challenges  TikTok, owned by the Chinese company...

For over a decade, Man in Green has been a trusted partner for businesses seeking reliable and cost-effective phone systems and merchant credit card processing solutions. With a steadfast commitment to outstanding customer service, Man in Green has earned a reputation as one of the most reliable providers in North Carolina and beyond....

The 911 emergency response system has been a critical component of public safety in the United States for decades. However, as technology has advanced and communication methods have evolved, the need for a more robust and advanced emergency response system has become increasingly apparent. Next Generation 911 (NG911) represents a significant step forward in modernizing emergency services, leveraging cutting-edge technologies to improve response times, enhance situational awareness, and ultimately, save lives.  This article explores the current state of NG911 implementation, the role of the Federal Communications Commission (FCC) in advancing this transition, and the potential impact of NG911 on public safety...

In the bustling corridors of corporate headquarters, where the rhythm of business pulses ceaselessly, one essential thread binds success: communication. It was here that the tale of Carolina Digital Phone began, a beacon of connectivity illuminating the path to seamless collaboration. Amidst the cacophony of ringing phones and hurried footsteps, the need for a reliable telephony solution became increasingly evident. Enter Carolina Digital Phone, a herald of efficiency and innovation in the realm of communication infrastructure. With its intuitive software, lean hardware requirements, and an astonishing 99.9% uptime, it swiftly became the cornerstone of countless enterprises' operations....

AggieTechnologies NCWelcome Brian Scott and AggieTechnologies as a Carolina Digital Phone Collaboration PartnerIn an exciting development for both our companies and our clients, we are thrilled to welcome Brian Scott, the owner of AggieTechnologies North Carolina, as a Collaborative Partner with Carolina Digital Phone. With a shared vision for providing exceptional technology solutions and a commitment to customer-centric service, this partnership promises to bring even greater value to businesses across the region.Brian Scott's Entrepreneurial JourneyBrian Scott brings a wealth of experience and a deep-rooted passion for technology to the table. Growing up as the “child of an IBMer,” Brian's journey...

What is a Business Phone?Today, more than ever, effective communication is paramount to success. Business owners understand the significance of staying connected with their customers, employees, and stakeholders. Ensuring seamless information flow, collaboration, and productivity is vital.A business phone is a crucial tool for any business owner or entrepreneur. It facilitates seamless communication among team members and with customers and clients. In recent years, business phones have evolved greatly, moving away from traditional physical phones towards more advanced solutions.At Carolina Digital Phone, we understand the importance of reliable and feature-rich business phone solutions. As a trusted VoIP provider with over...

The White House has made a historic investment to bridge the digital divide by announcing the $42.45 billion High-Speed Internet Grant Program. The funding is part of the $1 trillion bipartisan infrastructure bill. This program aims to connect every American to affordable and reliable high-speed internet. The bill addresses the disparities that exist in underserved communities. Key takeaways from this announcement are: Digital Divide The passage of the Infrastructure Investment and Jobs Act brings with it renewed hope for closing the digital divide that has long plagued communities across the country. The bill brings a historic investment in high-speed broadband infrastructure. It is...