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The 911 emergency response system has been a critical component of public safety in the United States for decades. However, as technology has advanced and communication methods have evolved, the need for a more robust and advanced emergency response system has become increasingly apparent. Next Generation 911 (NG911) represents a significant step forward in modernizing emergency services, leveraging cutting-edge technologies to improve response times, enhance situational awareness, and ultimately, save lives.  This article explores the current state of NG911 implementation, the role of the Federal Communications Commission (FCC) in advancing this transition, and the potential impact of NG911 on public safety...

In the bustling corridors of corporate headquarters, where the rhythm of business pulses ceaselessly, one essential thread binds success: communication. It was here that the tale of Carolina Digital Phone began, a beacon of connectivity illuminating the path to seamless collaboration. Amidst the cacophony of ringing phones and hurried footsteps, the need for a reliable telephony solution became increasingly evident. Enter Carolina Digital Phone, a herald of efficiency and innovation in the realm of communication infrastructure. With its intuitive software, lean hardware requirements, and an astonishing 99.9% uptime, it swiftly became the cornerstone of countless enterprises' operations....

AggieTechnologies NCWelcome Brian Scott and AggieTechnologies as a Carolina Digital Phone Collaboration PartnerIn an exciting development for both our companies and our clients, we are thrilled to welcome Brian Scott, the owner of AggieTechnologies North Carolina, as a Collaborative Partner with Carolina Digital Phone. With a shared vision for providing exceptional technology solutions and a commitment to customer-centric service, this partnership promises to bring even greater value to businesses across the region.Brian Scott's Entrepreneurial JourneyBrian Scott brings a wealth of experience and a deep-rooted passion for technology to the table. Growing up as the “child of an IBMer,” Brian's journey...

What is a Business Phone?Today, more than ever, effective communication is paramount to success. Business owners understand the significance of staying connected with their customers, employees, and stakeholders. Ensuring seamless information flow, collaboration, and productivity is vital.A business phone is a crucial tool for any business owner or entrepreneur. It facilitates seamless communication among team members and with customers and clients. In recent years, business phones have evolved greatly, moving away from traditional physical phones towards more advanced solutions.At Carolina Digital Phone, we understand the importance of reliable and feature-rich business phone solutions. As a trusted VoIP provider with over...

The White House has made a historic investment to bridge the digital divide by announcing the $42.45 billion High-Speed Internet Grant Program. The funding is part of the $1 trillion bipartisan infrastructure bill. This program aims to connect every American to affordable and reliable high-speed internet. The bill addresses the disparities that exist in underserved communities. Key takeaways from this announcement are: Digital Divide The passage of the Infrastructure Investment and Jobs Act brings with it renewed hope for closing the digital divide that has long plagued communities across the country. The bill brings a historic investment in high-speed broadband infrastructure. It is...

The Rural Health Care Telecommunications (Telecom) Program is a federal initiative launched to provide funding and support to health care providers in rural communities across the United States.  Improving the quality of medical care in underserved areas by increasing access to advanced telecommunications and broadband services while reducing rates for eligible healthcare providers is the program's primary goal.Through this program, rural healthcare providers can access two subprograms: the Health Care Connect Fund Program and the Telecommunications Program. The Health Care Connect Fund Program is designed to help rural healthcare providers build and maintain broadband networks, while the Telecommunications Program provides...

FCC Introduces New Rules to Fight Robocall SpoofingAs part of its ongoing effort to combat illegal robocalls, the Federal Communications Commission (FCC) announced on March 16, 2023, it is enhancing and expanding service provider obligations to implement the STIR/SHAKEN caller ID authentication framework. The move builds on the FCC's implementation of a framework used to trace back, block, and identify originators of illegal spoofed robocalls.How Spoofing WorksScammers find phone number spoofing an increasingly popular technique. They know people are wary of answering unwanted calls with unfamiliar or toll-free numbers. As a consequence, they use spoofing to trick the caller ID...

The Hosted PBX VoIP Market should reach Multimillion USD by 2028, according to a new study. This growth is attributed to the COVID-19 pandemic. The demand for Hosted PBX solutions increases, as a result. Businesses want ways to keep their employees connected and productive and improve cost savings. This need became critical during the pandemic.  Companies relocated workers to remote locations, and that need remains important.The report examines the competition, supply, and demand trends. Additionally, key factors contribute to its changing demands across many markets. Company profiles and product examples of selected competitors are provided for the market year 2022.In...

In a huge victory against robocall scammers, the FCC has proposed a $300 million fine against Cox/Jones Enterprise. This is the largest ever proposed fine against an auto warranty scammer. If approved, this fine will send a clear message to scammers that robocalling will not be tolerated!...

At Carolina Digital Phone, we understand the importance of being prepared for any emergency, be it terrorist attacks, natural disasters, or other potential threats. That's why we continuously work to improve our services to provide a secure connection even during any emergency. Our commitment to safety and security is unwavering, and we always strive to keep our customers safe during any kind of power outage or another unexpected event....