Fleet-Plummer is a family business that was founded in 1949 as a hardware store in Greensboro, North Carolina, and remains one of the Triad’s oldest retail stores. Over the years, Fleet-Plummer has grown into an eclectic lifestyle retail destination that offers anything you need for gracious living with Southern style. While Fleet-Plummer offers everything from grills and patio furniture to greeting cards and jewelry, the one thing that Fleet-Plummer was lacking was a dependable telephone system and provider. So, when their telephone system was down for three days, they were desperately trying to find a solution. After a Google search on...

In today’s relentlessly competitive, fast-moving, and highly uncertain business landscape, the need for CEOs and business owners to find efficiencies and “get more for less” is not just a strategic priority. It is a fundamental necessity. Yet despite this urgent requirement, a surprising number of CEOs and business owners — through no personal fault or failing of their own — are wasting tens of thousands of dollars a year. How? By having their IT Director perform double-duty as their “telephone services guru”. Sound far-fetched? Let’s do the math: According to payscale.com, the average total salary for an IT Director in Greensboro, NC is...

Mark Ledford, Director of Facilities at Christ United Methodist Church, a non-profit in Greensboro, NC, is singing the praises of Carolina Digital Phone. When it came time for the church to advance into the 21st Century and move its IT system to the cloud, it only made sense to include cloud-based telephones. That’s when the church chose to work with Carolina Digital Phone. Outside of working to provide the best possible digital phone system with 99.9% uptime and hundreds of free features plus unparalleled customer service, Carolina Digital Phone Owner/CEO Nicky Smith has always had a big heart for the church...

Crystal Wright is the Office Manager at LDR & Co. Building Technologies which is actually multiple companies. One business, AirCon Carolina, is a leading design and build mechanical engineer firm. They specialize in biotech and pharmaceutical facilities, cleanroom technologies, and mission-critical sites. LDR Technologies is a licensed full-service mechanical contractor that specializes in providing industrial, commercial, and institutional service and unit replacement in North Carolina. While they provide HVAC installation and service, they are more specialized to work with hospitals and labs. Prior to coming to LDR & Co., Crystal worked at a construction company and said “We need to try...

Greensboro, NC -- Carolina Digital Phone, a knowledgeable local leader in a cloud-based communications industry, continues to innovate with the implementation of STIR/SHAKEN technology to battle robocalls. In an effort to restore integrity in the United States public telephone system, the FCC is helping us fight against robocalls through a new set of rules and regulations: STIR/SHAKEN. Simply put, the new regulations help service providers verify whether the number the displayed on the Caller ID is accurate. Helping the callee trust that the call is not a spoofed call. A recent report from Truecaller reveals phone scams cost Americans over $10 billion...

Here’s a fantastic service for anyone looking for professionally recorded business telephone system prompts, greetings, and more. Carolina Digital Phone has partnered with Snap Recordings, the leading online provider of professional voice recordings for business telephone systems. You can now order custom voicemail greetings, promotional on-hold messages, announcements, prompts, or any other type of telephone recordings directly from our website. Professional Voices Using the online wizard, create professional-quality telephone recordings, and establish instant credibility with your callers. Simply register for a free account, choose your voice talent and music, type or paste your script into our message editor, and pay securely online....

Why North State’s Merger with Segra is Great News for Shareholders — but Probably Awful News for Workers and Customers On December 9th, High Point, NC-based North State Telecommunications Corp. announced that it has agreed to merge with a subsidiary of MTN Infrastructure TopCo, Inc., which together with its other subsidiaries does business as Segra. This seems to be a classic case of a small, family-owned business selling to a much larger enterprise. As usual, there is a financial story, a worker story, and a customer story. The Financial Story: “We’re in the Money!” Charlotte, NC-based Segra has agreed to pay $80 in...

PRESS RELEASE - AUGUST 16, 2019 - Carolina Digital Phone a leading hosted cloud and telecommunications firm that serves businesses, government agencies, non-profit organizations, and academic institutions nationwide, is proud to announce that it has installed a state-of-the-art hosted cloud phone system for Graham County Schools, a K–12 graded school district serving Graham County, North Carolina.The installation included a total of 120 seats in Graham County Schools' central administrative office, and across its roster of schools including Robbinsville Elementary School, Robbinsville Middle School, Robbinsville High School, and The Academy.Commented Chris Villa, Major Account Director at Carolina Digital Phone: "I had...

Your business has decided that upgrading from a costly, inflexible and restrictive on-premise phone system to an agile, advanced and affordable hosted cloud phone system is the way to go.However, before you can start reaping the rewards of your wise decision, you need to choose the right partner. To help you make this decision, here are 10 essential questions to ask hosted cloud phone system vendors:1. Do you specialize in installing and supporting hosted cloud phone systems?You want to steer clear of vendors that “dabble” in hosted cloud, while they juggle other business lines.2. Do you offer comprehensive post-sales support?Choose...

These days, workers spend much of their time away from their desk — and some of them never come into the office at all. Currently, 55% of workers telecommute full-time, and by the year 2020 this is expected to reach 72%. In fact, 48% of workers don’t even believe that traditional offices will exist by the year 2021!This means your company needs a cost effective, reliable, scalable, and secure way to extend your telecommunications footprint beyond desks and offices — so that your team can be productive, efficient and successful at all times. That is where our mobile app for...

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