If you are considering upgrading to a feature-rich and scalable hosted cloud phone system, then you will obviously want to know if you can use your existing phones, or if you need to purchase new phones. As with many questions of this nature, the answer is “it depends.” Before exploring this further, it will be helpful to quickly and simply look at how hosted cloud works.Understanding Hosted CloudOne of the most beneficial things about hosted cloud is that it does not need its own separate telecommunications infrastructure. Instead, it “piggy backs” on your existing IP network — which is the...

Windstream, which filed for bankruptcy in February, has noted that it will cut approximately 15 percent of its channel partners. Those affected will immediately see their commissions stop, regardless of how it negatively impacts their operations, cash flow projections, or reputations. Apparently, Windstream has other items on the agenda at the moment than supporting channel partners who have been driving revenues and customers to the telecommunications company for years. According to some current and ex-employees posting at TheLayoffs.com, one of these priorities is carrying out a “stealth layoff program” that involves handing out a small number of pink slips over...

February 27, 2019 News: On the heels of a recent $310 million judgment in favor of bondholder Aurelius Capital Management, Windstream Holdings Inc. filed for Chapter 11 bankruptcy protection on February 25. The bankruptcy filing, which was widely expected given the recent Aurelius judgement (which Windstream has since appealed), alongside more than $5.8 billion in debts that the rural phone company had racked up over the last several years, means that Windstream will continue operating through a multi-year financial restructuring plan. As with virtually all bankruptcy filings, the only winners in this disaster will be select Windstream executives and managers who get to...

There is growing speculation that a Windstream bankruptcy and massive downsizing is imminent in the wake of a devastating court ruling, which was handed down by the U.S. District Court of the Southern District of New York on February 15. The Story So Far The court ruled that in 2015 when Windstream spun out its internally-managed real estate trust Uniti Group, that it improperly transferred over $300 million worth of assets that served as security for bonds issued by Aurelius Capital Management LP. Uniti Group is Windstream’s largest customer, with assets that include over 4 million fiber strand miles and around 850...

We are thrilled to announce that we are now giving all of our customers enhanced voicemail-to-text for FREE!In case you are unfamiliar with this incredibly useful calling feature, as the name suggests voicemail-to-text automatically transcribes voicemail messages into text messages, which are then sent to recipients via email or SMS.Key benefits of Voicemail-to-Text include:In many cases, employees will save time glancing at transcriptions vs. listening to long voicemails — especially if they are complex and have a lot of detail.Employees can pick up transcribed voicemail messages anytime and anywhere on their smartphone.Employees can prioritize responses to optimize customer experience. For...

It is an all-too-familiar situation: businesses make a major investment in a new phone system, only to discover a few years later that it is obsolete, or is heading fast in that direction.As a result, businesses must choose between two very undesirable options: they either settle for an outdated phone system that cannot support their needs, or they spend tens of hundreds of thousands of dollars on a new system — and run the risk of repeating the cycle all over again in a few years.Fortunately, there is a practical and proven way to solve this common and very costly...

Since we launched our company almost 20 years ago, one of our guiding principles has been to give back to our community. It is very rewarding to know that we are making a positive difference in people’s lives — one that will have a lasting impact on their future, and the future of their family.Recently, we had the opportunity to give back and make a difference by helping the Interactive Resource Center (IRC), which is a 501(c)(3) nonprofit organization based in Greensboro, NC. The IRC provides a wide range of services that help individuals experiencing homelessness reconnect with their lives...

Tracking Hurricane Florence The U.S. National Hurricane Center (NHC) upgraded Hurricane Florence to “Category 4” on Monday September 10. As of 2pm Eastern Time on Tuesday September 11, Florence was centered approximately 370 miles south-southwest of Bermuda, and 845 miles east-southeast of Cape Fear, North Carolina. The storm is moving west-northwest at about 17 miles per hour, and is packing maximum sustained winds of around 130 miles per hour. Through Saturday September 15, Florence is expected to produce 15-20 inches of rainfall, with accumulations of up to 30 inches near Florence's track over portions of North Carolina, Virginia, and northern South Carolina...

July 15-17, 2018: DigitalPhone.io is sponsoring the Sunday Night Reception and exhibiting at Sunset Beach NC for the North Carolina Association for Public Charter Schools annual conference this week. Today’s Public Charter Schools and government agencies face increasing pressure to be more efficient, more cost-effective and more innovative. And that’s where our cloud-based telephone services make the difference! [caption id="attachment_4244" align="alignright" width="300"] Sunset Beach NC for the North Carolina Association for Public Charter Schools[/caption]Charter schools are independently-operated public schools that have the freedom to design classrooms that meet their students’ needs. All charter schools operate under a contract with a charter school...

GREENSBORO, N.C. (PRWEB) MAY 30, 2018 Leading telecommunications firm DigitalPhone.io announced today that it has expanded its workforce in response to strong ongoing demand for its suite of solutions from businesses, government agencies, educational institutions and nonprofit organizations across the country. Joining the DigitalPhone.io operations team are: Samantha Buggé, Project & Provisioning Manager; Marisa Diaz, Account Executive; Lisa Green, Account Executive; Arianna Forgay, Client Support Specialist; and Paige Sullivan, Client Support Specialist. In addition, acclaimed Business and Executive Coach Ross Cox has been hired to assist DigitalPhone.io with strategic development, execution planning, and performance management. Mr. Cox has nearly 50 years of...

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