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In our continuing Customer Spotlight series, we are focusing on The Greensboro Urban Ministry. Assistant Executive Director Mark Sumerford was kind enough to take a few minutes out of his busy day to speak with us. Feeding Those In Need In North Carolina, over 15% of the population don’t know where their next meal is coming from. Greensboro Urban Ministry offers free meals daily and gives out emergency groceries four days a week. The Potter’s House Community Kitchen provides a hot, nutritious lunch every day, including holidays. In addition to the community lunch, Potter’s house also provides...

24 January, 2022 /

Steve Worrell, Owner of Steven W. Worrell CPA, P.A., consults with various companies on accounting, technology, and management projects ranging from strategic planning to full system implementations.  He also maintains a strong concentration of tax compliance services for his client base. Steve is one of many Carolina Digital Phone customers with a story to tell. Outside of work, Steve is a Boy Scout Leader and a rock ‘n roller at heart. He has been playing in the same rock band since his days as an undergrad at UNC-Chapel Hill in 1979. As a freshman living in Morrison Dorm, he and dorm-mate...

17 January, 2022 /

Ross Cox - ActionCOACH Business Coaching It’s no secret that many businesses have had a tough go of things for almost two years due to the ongoing COVID-19 pandemic. But even during the best of times, as a business owner, you may be struggling. No matter where you may be in your journey, there are always questions and challenges. And, just like in our personal lives, we all can benefit from trusted advice and guidance from someone we respect. This is where ActionCOACH comes in. Meet Ross Cox. With 50 years of experience as a business leader and his desire to...

20 December, 2021 /

Laura Way became CEO & President of Arts Greensboro in April of 2019. Laura Way became CEO & President of Arts Greensboro in April of 2019. She was clearly the right choice for the position. Having served as Executive Director and CEO at the GreenHill Center for North Carolina Art, as well as a member of the Greensboro Cultural Arts Master Plan Task Force, Way is intimately connected to the Greensboro and Triad arts scene. A year later, when Covid-19 turned the world upside down, she was there to help navigate the crisis and to look beyond...

13 December, 2021 /

Like most government agencies, the City of Lexington, North Carolina needed to bring its phone system into the 21st Century. Their Mitel phone system was aging, and the city was looking to have some redundancy outside of their facility. Systems Administrator Lindsay  Hedrick, who has been with the city for 6 years, opted to take their communications to the cloud! Previously, all of their hardware was on-site. Now, The City of Lexington has moved its telephone services into the cloud with Carolina Digital Phone. Before the move, he says, they relied on their telephone vendor heavily for support - all the...

29 October, 2021 /

If you thought ransomware was scary, now the world of cybersecurity is contending with an even more diabolical threat - killware. No, we’re not talking about SkyNet, the self-aware AI computer security network from the Terminator movies hell-bent on destroying all humans. But the idea of cyberattacks actually designed to kill people is, apparently, all too real. After the Colonial Pipeline ransomware attack in the Spring of 2021 - which disrupted a major fuel delivery pipeline and resulted in the company paying a $4.4 million ransom -  companies large and small are on edge. And with good reason, according to Homeland...

15 October, 2021 /

When French West Vaughan in Raleigh, NC - the nation’s 15th largest independently-held public relations and integrated marketing agency -  needed to replace their 20-year old phone system they started doing some research. They had an outdated Nortel system that FWV’s Executive Assistant Sharon Kemp says just needed to go. Not only was it getting increasingly difficult to get replacement parts, but the cost was also outrageous. But what sold FWV on Carolina Digital Phone wasn’t just the hundreds of included features that make our phone systems extremely flexible or the money they saved moving their phones to the cloud. It...

14 September, 2021 /

Fleet-Plummer is a family business that was founded in 1949 as a hardware store in Greensboro, North Carolina, and remains one of the Triad’s oldest retail stores. Over the years, Fleet-Plummer has grown into an eclectic lifestyle retail destination that offers anything you need for gracious living with Southern style. While Fleet-Plummer offers everything from grills and patio furniture to greeting cards and jewelry, the one thing that Fleet-Plummer was lacking was a dependable telephone system and provider. So, when their telephone system was down for three days, they were desperately trying to find a solution. After a Google search on...

13 July, 2021 /

Mark Ledford, Director of Facilities at Christ United Methodist Church, a non-profit in Greensboro, NC, is singing the praises of Carolina Digital Phone. When it came time for the church to advance into the 21st Century and move its IT system to the cloud, it only made sense to include cloud-based telephones. That’s when the church chose to work with Carolina Digital Phone. Outside of working to provide the best possible digital phone system with 99.9% uptime and hundreds of free features plus unparalleled customer service, Carolina Digital Phone Owner/CEO Nicky Smith has always had a big heart for the church...

28 June, 2021 /

Crystal Wright is the Office Manager at LDR & Co. Building Technologies which is actually multiple companies. One business, AirCon Carolina, is a leading design and build mechanical engineer firm. They specialize in biotech and pharmaceutical facilities, cleanroom technologies, and mission-critical sites. LDR Technologies is a licensed full-service mechanical contractor that specializes in providing industrial, commercial, and institutional service and unit replacement in North Carolina. While they provide HVAC installation and service, they are more specialized to work with hospitals and labs. Prior to coming to LDR & Co., Crystal worked at a construction company and said “We need to try...

08 June, 2021 /
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