Truly Exceptional Voice and Messaging Experience for Business Owners.

Elevate your business with Hosted VoIP – our cloud-based telephone service offers flexible, scalable, and cost-effective communication solutions to boost efficiency and enhance customer experience. Call us today!

"As a small business, we initially switched to Carolina Digital because we wanted to reduce expenses. With our former server, 30 minute wait times to a foreign call center was typical. Carolina answers promptly, solves our issues efficiently, and we have a personal contact with our own representative who stops in the shop when we need him. We are very pleased and highly recommend Carolina to other businesses."
"We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!"
"I have had many phone services over my 30+ years in practice. This is by far the best service that I have ever had. The customer service is amazing. I can not recommend Carolina Digital enough!"
"Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office."
"The support of this company is amazing. One of my routers went down in my rack of equipment. The crew came back onsite and they worked with me after hours to get my equipment back online. Carolina Digital takes pride in what they do and also their customers ! I highly recommend this company. "

With Carolina Digital Phone, You Get Us!

The All-In-One Solution You Need, Paired With Our Local Service You Can Depend On.

Cloud Voice

Our all-in-one hosted phone system allows you to access your business line from anywhere you have internet access, while allowing you to gain all the features your business needs.

Mobile Application

Take your business line anywhere with our mobile app! Protect your personal information and stay available from any location thanks to this easy-to-use mobile platform.

Video Conferencing

Need to connect and collaborate even when you're miles apart? Our video conferencing tool makes that easier than ever! Have a video chat with the Carolina Digital Phone Team today!

Text Messaging

Text Now Messaging is a business text messaging service for sending SMS reminders, alerts, confirmations, and marketing campaigns. Sign up to quickly start sending bulk messages easily.

Carolina Digital Phone Recognized By Chamber Of Commerce

Community Contributor Small Business Award

Learn More About Our Local Service

Carolina Digital Phone Gives Back To The Triad

Supporting Our Community Since 2000

Stay Up To Date On The Latest News

Blog
Neil Matson

Join Us at NCLGISA Spring 2025

We’re excited to announce that Carolina Digital Phone will be attending the 2025 NCLGISA Spring Symposium as a proud vendor! The event will be held May 21–23, 2025, in Wilmington, North Carolina, and we invite current customers and prospective clients to stop by our booth to learn more about how we can support your organization’s communication needs.

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Blog
Neil Matson

Understanding Avaya’s 200-Seat Requirement Impact

Avaya’s upcoming enforcement of a 200-seat minimum for its Experience Platform (AXP) Public customers, starting June 30, 2025, marks a significant shift. Smaller contact centers now face the challenge of adapting to this new stipulation. Organizations below the 200-seat threshold have the option to either scale up their subscriptions or cancel without incurring charges.

While this change aims to streamline operations for larger enterprises, smaller businesses might find themselves excluded from Avaya’s cutting-edge solutions. To maintain service levels and stay competitive, these contact centers should explore alternatives, such as cloud-based solutions or third-party CCaaS providers, ensuring they can still deliver excellent customer experiences.

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