Here’s a fantastic service for anyone looking for professionally recorded business telephone system prompts, greetings, and more. Carolina Digital Phone has partnered with Snap Recordings, the leading online provider of professional voice recordings for business telephone systems. You can now order custom voicemail greetings, promotional on-hold messages, announcements, prompts, or any other type of telephone recordings directly from our website. Professional Voices Using the online wizard, create professional-quality telephone recordings, and establish instant credibility with your callers. Simply register for a free account, choose your voice talent and music, type or paste your script into our message editor, and pay securely online....

Why North State’s Merger with Segra is Great News for Shareholders — but Probably Awful News for Workers and Customers On December 9th, High Point, NC-based North State Telecommunications Corp. announced that it has agreed to merge with a subsidiary of MTN Infrastructure TopCo, Inc., which together with its other subsidiaries does business as Segra. This seems to be a classic case of a small, family-owned business selling to a much larger enterprise. As usual, there is a financial story, a worker story, and a customer story. The Financial Story: “We’re in the Money!” Charlotte, NC-based Segra has agreed to pay $80 in...

PRESS RELEASE - AUGUST 16, 2019 - Carolina Digital Phone a leading hosted cloud and telecommunications firm that serves businesses, government agencies, non-profit organizations, and academic institutions nationwide, is proud to announce that it has installed a state-of-the-art hosted cloud phone system for Graham County Schools, a K–12 graded school district serving Graham County, North Carolina.The installation included a total of 120 seats in Graham County Schools' central administrative office, and across its roster of schools including Robbinsville Elementary School, Robbinsville Middle School, Robbinsville High School, and The Academy.Commented Chris Villa, Major Account Director at Carolina Digital Phone: "I had...

A new report from market research firm Global Market Insights is projecting that the worldwide VoIP market will reach $55 billion by 2025. This represents a 175% increase from the current level of $20 billion.Analysts also predict that by 2025, the IT and telecom market will comprise more than 25% of the VoIP industry, with growth in North America leading the way. Key factors that will continue to convince businesses to migrate from traditional PSTN networks to cloud-based telephone systems include:Substantial year-over-year cost savings.The need to collaborate and connect with remote/mobile workers and distributed teams.Massive investments in telecommunications infrastructure that...

Windstream, which filed for bankruptcy in February, has noted that it will cut approximately 15 percent of its channel partners. Those affected will immediately see their commissions stop, regardless of how it negatively impacts their operations, cash flow projections, or reputations. Apparently, Windstream has other items on the agenda at the moment than supporting channel partners who have been driving revenues and customers to the telecommunications company for years. According to some current and ex-employees posting at TheLayoffs.com, one of these priorities is carrying out a “stealth layoff program” that involves handing out a small number of pink slips over...

February 27, 2019 News: On the heels of a recent $310 million judgment in favor of bondholder Aurelius Capital Management, Windstream Holdings Inc. filed for Chapter 11 bankruptcy protection on February 25. The bankruptcy filing, which was widely expected given the recent Aurelius judgement (which Windstream has since appealed), alongside more than $5.8 billion in debts that the rural phone company had racked up over the last several years, means that Windstream will continue operating through a multi-year financial restructuring plan. As with virtually all bankruptcy filings, the only winners in this disaster will be select Windstream executives and managers who get to...

There is growing speculation that a Windstream bankruptcy and massive downsizing are imminent in the wake of a devastating court ruling, which was handed down by the U.S. District Court of the Southern District of New York on February 15.The Story So FarThe court ruled that in 2015 when Windstream spun out its internally-managed real estate trust Uniti Group, it improperly transferred over $300 million worth of assets that served as security for bonds issued by Aurelius Capital Management LP. Uniti Group is Windstream’s largest customer, with assets that include over 4 million fiber strand miles and around 850 wireless...

We are thrilled to announce that we are now giving all of our customers enhanced voicemail-to-text for FREE!In case you are unfamiliar with this incredibly useful calling feature, as the name suggests voicemail-to-text automatically transcribes voicemail messages into text messages, which are then sent to recipients via email or SMS.Key benefits of Voicemail-to-Text include:In many cases, employees will save time glancing at transcriptions vs. listening to long voicemails — especially if they are complex and have a lot of detail.Employees can pick up transcribed voicemail messages anytime and anywhere on their smartphone.Employees can prioritize responses to optimize customer experience. For...

It is an all-too-familiar situation: businesses make a major investment in a new phone system, only to discover a few years later that it is obsolete, or is heading fast in that direction.As a result, businesses must choose between two very undesirable options: they either settle for an outdated phone system that cannot support their needs, or they spend tens of hundreds of thousands of dollars on a new system — and run the risk of repeating the cycle all over again in a few years.Fortunately, there is a practical and proven way to solve this common and very costly...

Since we launched our company almost 20 years ago, one of our guiding principles has been to give back to our community. It is very rewarding to know that we are making a positive difference in people’s lives — one that will have a lasting impact on their future, and the future of their family.Recently, we had the opportunity to give back and make a difference by helping the Interactive Resource Center (IRC), which is a 501(c)(3) nonprofit organization based in Greensboro, NC. The IRC provides a wide range of services that help individuals experiencing homelessness reconnect with their lives...