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Thanksgiving is a wonderful time to share with family and friends (and alas, eat a bit too much turkey and cranberry sauce!). But it's also an opportunity to reflect on things that we are grateful for. At Carolina Digital Phone, we are extremely thankful for our large (and growing!) customer base. On behalf of our entire team, here are the three reasons why our gratitude to customers is higher than ever: 1. Without Our Customers WE DO NOT EXIST! This may seem too obvious to point out. But we all know that there are some companies (we won't mention any names!) that have...

20 November, 2023 /

As the holiday season approaches, businesses are advised to prepare their phone systems to capitalize on increased demand and to enhance customer experience. Carolina Digital Phone offers six tips: configuring Hunt and Ring Groups to enhance call coverage; using Auto Attendant to share holiday messages and important information; providing seasonal Music on Hold to reduce customer frustration; encouraging staff to update their voicemail greeting with festive messages; setting Time of Day rules to cover employee absences and vacations; and providing support for Remote and Hybrid workers not able to go fully off-grid during the holiday period....

06 November, 2023 /

The big thing in movies and TV shows these days is heroes who have special powers like flying, spinning webs, changing shape, and so on. Sure, this kind of escapism is entertaining. But the real heroes among us do not wear capes or “leap tall buildings in a single bound.” They are brave and patriotic men and women whose love for our country has inspired them to serve in the Armed Forces. Whether they are stationed at home or abroad, these individuals are putting their lives on the line — because if our country is threatened or experiences an attack, they will...

11 November, 2021 /
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