The Hosted PBX Market is expected to reach Multimillion USD by 2028, according to a new study. This growth is attributed to the COVID-19 pandemic, which has increased the demand for Hosted PBX solutions. Businesses are looking for ways to keep their employees connected and productive during this time of crisis. Hosted PBX provides a cost-effective way to do this, and businesses are increasingly realizing the benefits of this technology.

The report examines the competition, supply, and demand trends, as well as key factors that contribute to its changing demands across many markets. Company profiles and product examples of selected competitors are provided for the market year 2022.

How COVID-19 and World Events Are Affecting Hosted PBX

The fallout of the COVID-19 pandemic will have far-reaching consequences for the global economy. Already, market production and demand have been hit hard, leading to supply chain and market disruption. In addition, the financial impact on firms and financial markets will be significant for years. However, there may be some silver lining for producers post-crisis as the market is expected to generate remunerative prospects down the line.

The global market for Hosted PBX is expected to grow from $5795.9 million in 2022 to $11500 million by 2028, at a CAGR of 12.1% during the forecast period 2022-2028. The growth of the hosted PBX market is mainly driven by the pandemic and the Russia-Ukraine war influence. Hosted PBX solutions saw an increase in demand as companies were forced to work remotely during the pandemic. Hosted PBX also offers a cost-effective solution for companies that are dealing with budget cuts due to the economic impact of COVID-19. The Russia-Ukraine war has disrupted traditional communication methods, creating a need for Hosted PBX solutions that are more reliable and secure.

Significant Growth

The Hosted PBX market is also experiencing growth due to the increasing adoption of cloud-based technologies and the rise in demand for mobile communication solutions. Hosted PBX can easily integrate with other business applications, improving efficiency and productivity.

As the Hosted PBX market continues to grow, businesses need to keep an eye on the competition and advancements in technology. Hosted PBX companies like Carolina Digital Phone are constantly introducing new and innovative solutions to stay ahead of the competition.

Overall, the Hosted PBX market is expected to see significant growth in the coming years due to COVID-19, world events, and the increasing adoption of cloud technology. Companies looking for cost-effective communication solutions should consider investing in Hosted PBX technology.


Hosted PBX systems also offer a host of features such as voicemail, call forwarding, conference calling, and caller ID that traditional phone lines do not offer. The COVID-19 pandemic has accelerated the adoption of Hosted PBX solutions as businesses shift to remote work models. As companies continue to navigate their way through these uncertain times, Hosted PBX offers a cost-effective and flexible solution for business communication needs. With the Hosted PBX market projected to reach multimillion USD by 2028, now is the time for businesses to consider switching to this innovative technology.

Spend Less and Get More

The newfound popularity of cloud-based services will give way to new service providers who can help businesses save money and get more done with less. With the introduction of VoIP and Hosted PBX came a change in how business communication is conducted. And now that enterprises both big and small have seen the advantages of using IP telephony, it won’t be long before hosted systems completely replace traditional premise-based setups.

Overall, with its cost-effective and efficient nature, the Hosted PBX market is expected to continue its growth in the coming years. Companies seeking modern communication solutions would do well to consider Hosted PBX as a viable option.

Hybrid Work Is Here To Stay

The COVID-19 pandemic has also played a significant role in the Hosted PBX market growth, as more companies are opting for hybrid work solutions that can easily be integrated with their existing communication infrastructure. The flexibility and scalability of Hosted PBX systems make them a desirable option for businesses looking to adapt to the current climate. As the market continues to recover from the pandemic, Hosted PBX and the flexibility it offers are expected to see even more growth in the coming years.

Overall, Hosted PBX presents a cost-effective solution for businesses looking to upgrade their communication infrastructure and improve collaboration among remote employees. With the projected growth in the market, now is the time for companies to invest in this technology and reap the benefits it has to offer. To learn more, call Carolina Digital Phone at (336) 544-4000 or email

Over 20 Years Of Service and Why Our Customers Love Us!