Carolina Digital Phone offers SIP Trunking service, enabling businesses to make and receive voice calls over the Internet using their own PBX systems.
The Customer is solely responsible for:
Providing and maintaining their own PBX system and LAN infrastructure
Ensuring sufficient internet bandwidth and network stability for voice traffic
Properly securing their PBX to prevent toll fraud and unauthorized access
Compliance with applicable federal, state, and local laws and telecommunications regulations
Payment of all applicable taxes, fees, and surcharges (including regulatory fees)
Porting of phone numbers prior to service termination, if desired
Access comprehensive provisioning guides and resources
Email/ticket-based technical support during business hours
Optional 24/7 emergency support with a premium SLA (additional charges may apply)
Important Note: We do our best to keep your service running smoothly, but we can’t guarantee 100% uptime. We’re not responsible for service interruptions caused by internet outages, PBX setup issues, or events beyond our control (like natural disasters).
Cost-effective alternative to traditional phone lines
Scalable solution that grows with your business
High-quality voice communications
Simplified management through online portal
Local support from Carolina Digital Phone experts
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