May marks Mental Health Awareness Month in the U.S. This is an opportunity for organizations and professionals across the country to provide support and education, advocate for policies, fight stigma, and convey the critically important message that help is available. Consider the following statistics per the National Alliance on Mental Illness (NAMI): 1 in 5 U.S. adults experiences mental illness each year.1 in 20 U.S. adults experiences serious mental illness each year.1 in 6 U.S. youth aged 6-17 experience a mental health disorder each year.50% of all lifetime mental illness begins by age 14, and 75% by age 24.Suicide is the...

No, nothing is ever really free, even if it might seem that way at first glance. Many businesses today are making the move to cloud-based telephone services, and you might be tempted to do the same. Most cloud-based services run on either SIP trunking or VoIP protocol, basically using virtual connections, instead of wires and cables and using existing internet connection cables to convert audio into data to be transported. This can have many advantages. Landlines are quickly becoming a thing of the past. You might not have one at home at all. But, at work, having a phone is still...