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The last few years have been dominated by a focus on “essential” things, such as essential workers, essential services, and essential sectors. Businesses have had to consider this when it comes to their phone systems. Let's start by looking at the different options available for business phone service. What Features Should I Consider When Choosing a Business Phone System? There are several features to consider when shopping for advanced business phone systems. Look for a business phone service provider that offers an intuitive user experience, reliable and secure calling options, and integrates with the other tools used by your staff. Consider if...

28 February, 2023 /

Recent technological advances have revolutionized the modern workplace, accelerating employee productivity and enhancing communication between businesses and customers. This makes it simpler for smaller firms to compete with larger rivals, greatly reducing entry barriers.Cloud-based telephone tools for remote employees are rapidly becoming more popular and accessible. This prompts businesses to update their hiring strategies.This technology enables businesses to greatly broaden their options.Telework is exploding in popularity due to the latest technological solutions that enable remote employees to collaborate on projects from various areas.This technology enables businesses to greatly broaden their possibilities.The change lets them enter the global market. Startups and...

22 February, 2023 /

A hosted telephone service can offer numerous benefits for businesses of all sizes. These benefits include increased flexibility, scalability, cost savings, improved productivity, enhanced customer experience, increased disaster recovery, and improved collaboration. With a hosted telephone service, businesses can access their phone system from anywhere with an internet connection, adding new lines and features as needed, and paying only for what they need. Additionally, a hosted telephone service offers features like virtual receptionists, call routing, and conference calling, which can help improve the customer experience and increase employee productivity. In the event of a disaster or emergency, a hosted telephone...

11 February, 2023 /

Companies all over the world are calling for their team members to come back into the office, but employees are sticking to their guns in 2023 and beyond. Their answer is a firm "thanks, but no thanks." Such sentiment is particularly true among Gen Z and Millennial hybrid workers. The two demographics will make up 75% of our workforce by 2030. Clearly, there's no denying that remote work will be part of how we do business going forward! For those organizations considering whether to maintain their current workplace and hiring strategies or to switch up their communication and collaboration solutions, we...

10 February, 2023 /

Out With the Old A cloud-based telephone system provides numerous benefits over a premise-based phone system. Cost savings is the first and most notable benefit. A cloud-based phone system eliminates the need for on-premise hardware, as all communication takes place over the internet. This results in substantial savings on upfront costs as well as ongoing maintenance expenses. But that's not all. A cloud-based system - often referred to as VoIP or Voice over Internet Protocol - provides added flexibility, scalability, and features compared to premise-based phone systems that simply can't keep up with the pace of business today. With a cloud-based phone...

06 February, 2023 /

If you have been let down by RingCentral, then you are definitely not alone. A quick search reveals that numerous current and former RingCentral customers feel the same way. Here is a brief snapshot of some of the grievances: A RingCentral complaint posted on the Better Business Bureau’s website (342 complaints currently posted): “RingCentral could not fix our technical issue even after multiple communication. They took 1 week to respond every time we sent them information. We had a contract from September 2019 to September 2020 and after that term, we started to have technical issues. We decided to find another supplier...

01 February, 2023 /
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