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Some businesses are led to believe — typically by smooth-talking vendors — that they can reap the rewards of a hosted cloud phone system for a fraction of the cost, merely by purchasing a cheap in-house PBX phone system and adding (relatively) inexpensive SIP lines.However, as we’ve discussed previously this configuration doesn’t add up to a legitimate, feature-rich and enterprise-grade hosted cloud phone system. Instead, it leads to endless configuration obstacles, greater business continuity risks, severely limited feature options and integrations, and one other problem that never goes away: an excessive burden on in-house IT teams.Here’s why: vendors who sell cheap...

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