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Granville Vance Public Health upgraded to Carolina Digital Phone's VoIP system, enhancing flexibility and ease of use during the COVID-19 pandemic. IT Manager David Jones praised the seamless transition and efficient customer support, which allowed for quick modifications and remote work capabilities. The organization also benefits from affordable, HIPAA-compliant digital faxing, enabling better communication and service delivery....

29 March, 2022 /

“Doing more with less” has always been a mantra on the business landscape. However, in the aftermath of COVID-19, it is not just a piece of good advice: it is a mandatory requirement. Simply put, businesses that find innovative and sustainable ways to do more with less will thrive in the months and years ahead, while those that don’t will struggle — and eventually, disappear. What does this have to do with unified communications benefits? In a word: everything! The Basics of Unified Communications  Unified communications (UC) refers to the integration of voice, data, and video communications on a single and centralized...

23 March, 2022 /

The Human Race has been around for roughly some 200,000 years. In Greensboro, North Carolina, The Human Race has been around since 1994 and is back live and in-person on April 2, 2022. Of course, we’re talking about The Volunteer Center of the Triad’s annual fundraiser 5K where participants walk, run, or roll to support their favorite charity. After two years of being run virtually thanks to the pandemic - the event, now in its 28th year, moves to LeBauer Park in downtown Greensboro. In the past, the race has been hosted at the Greensboro Coliseum and before that, at Grimsley...

21 March, 2022 /

If you’re searching for a smart and safe way to improve your business — which means a bigger bottom line, more productive employees, and happier customers — then here are three eye-opening facts about a hosted PBX phone system that you need to know: 1. Hosted PBX costs far less than a conventional landline phone system. Hosted PBX offers enormous cost savings for three reasons: There is no need to purchase and install an expensive physical telephone network at your location. You do not have to buy a separate maintenance and support agreement . Your hosted PBX solution should include these items.You do not...

18 March, 2022 /

When it comes to purchasing a VoIP phone system for your business, the last thing that you want to do is “roll the dice” or “hope for the best.” You want to KNOW that your investment and experience will be rewarding instead of regrettable. To ensure this happens, we have prepared the following business VoIP buyer’s guide, which covers four stages in the process: Discover, Evaluate, Demonstrate, and Select. Business VoIP Buyer’s Guide Stage 1: Discover Basically, there are three different types of VoIP vendors in the marketplace: “Do-it-Yourself” Mass Market Firms, Carrier Service Providers, and Dedicated Solution Providers. “Do-it-Yourself” Mass Market VoIP...

14 March, 2022 /

From left to right: Nicky Smith, Eddie Balla, Matthew Hutton and Mitchell Smith As the owner of Carolina Digital Phone, I like to keep in touch with every facet of my business. Since I am busy with meetings and other business-related duties, I am not in the office every day. Like so many people nowadays, I work remotely much of the time. However, I make it a point to work from our offices in the historic Guilford Building on Elm Street a couple of times a week. In particular, I look forward to being in the office every Friday that I...

07 March, 2022 /

At Carolina Digital Phone, we have been proudly serving customers for more than two decades. And one of the most frequent things we hear from our prospective customers goes something like this:  “We are really impressed by various aspects of your VoIP phone system, such as the cost savings, off-site system management, scalability, flexibility, and features. But we aren’t 100% sure about dependability, because we aren’t familiar with VoIP in our environment. So tell us, is VoIP reliable?” For Carolina Digital Phone customers, the answer to this pivotal question is an unqualified YES. Here are the 5 reasons why: 1. Is VoIP Reliable?...

01 March, 2022 /
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