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To help you separate contenders from pretenders when looking for the right business phone service provider, here are five essential things to look for: #1: LOCAL Customer Service    Nothing is going to impact your experience and ROI more than whether or not you will get outstanding LOCAL customer service. Any business phone service provider that does provide this should be completely avoided.  During your research and due diligence, go beyond what a business phone service provider says about themselves. Take a look at what their customers say about them. Also, make sure that all reviews and testimonials are verified and authentic.  And if you...