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As the holiday season approaches, businesses are advised to prepare their phone systems to capitalize on increased demand and to enhance customer experience. Carolina Digital Phone offers six tips: configuring Hunt and Ring Groups to enhance call coverage; using Auto Attendant to share holiday messages and important information; providing seasonal Music on Hold to reduce customer frustration; encouraging staff to update their voicemail greeting with festive messages; setting Time of Day rules to cover employee absences and vacations; and providing support for Remote and Hybrid workers not able to go fully off-grid during the holiday period....