SMALL BUSINESS, CLOUB-BASED PHONE SERVICE

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As a small business owner, you will be happy to know that you can get all the big business telephone features without the extra costs or worries – all you need to do is to use a Cloud-Based Hosted phone system from Carolina Digital Phone. A good network will connect all of your staff to each other and to your customers, regardless of their location. Headquarters, remote offices, home offices and employees who are always on the go can be reached via a single telephone number. With the good quality cloud-based  solution from Carolina Digital Phone, all you will need is the provider’s phone and a connection to the internet. The best part is that you do not have to buy or manage any equipment.

Why Should Small Business Switch to Cloud-Based Hosted Phone System?

When you need to decide on vital office infrastructure – from the office layout to software and hardware – you will need to consider a variety of parts. However, small businesses that rely on constant communication with clients typically make their telephone system a major priority. That way, they can make certain they continually improve their customer’s experience.

When businesses focus on providing top-notch customer service, these businesses can count on seeing increased returns and higher employee and customer satisfaction. Most times, this can be achieved by implementing new technologies such as Cloud-based Hosted phone systems. Thanks to modern technology, business owners can switch from complicated, conventional telephone systems to a much versatile and faster cloud solution. Aside from being user-friendly, it offers many other valuable features such as:

Lower Up-front Cost Entry Points

A couple of years ago, you have to own a big business to afford a high-end telephone system.

Give us some basic information below and a pre-sales voice engineer will contact you quickly. Or call us during business hours (336) 544-4000.

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Now, small business owners can afford a world-class phone system by simply investing in a Cloud-based Hosted PBX solution. The initial cost to set up a business-grade telephone system is very affordable – even the smallest business establishments can boast of having world-class telephone services that were once limited to big businesses. Simply buy IP based telephone handsets, have them provisioned and you are ready to communicate.

When businesses focus on providing top-notch customer service, these businesses can count on seeing increased returns and higher employee and customer satisfaction. Most times, this can be achieved by implementing new technologies such as Cloud-based Hosted PBX phone systems. Thanks to modern technology, business owners can switch from complicated, conventional telephone systems to a much versatile and faster PBX solutions. Aside from being user-friendly, it offers many other valuable features such as:

Scalability

Conventional telephone systems are typically cumbersome, bulky and inflexible. When you switch to a Cloud-based hosted telephone system, you will be able to add more telephone lines as you employ more staff. Products like virtual hunt groups, call queues and auto-attendants will help lower the costs of expanding your business.

24/7 Support

By simply making use of Cloud-based hosted service, a small business outsources its specialty Information Technology (IT) department to an external firm like Carolina Digital Phone which has more than 10 years experience in deploying both small and large IP phone deployments. This will allow business owners to lower their IT costs and cut the operating costs of running their business. Carolina Digital Phone based in Greensboro, North Carolina is a recognized and reputable Cloud-based Services provider and has experienced experts who specialize in cloud phone systems, letting small business owners focus on what they do best – offer superb products and/or services to their clients/customers.

User Friendly for the Novice

Business owners will be amazed at how easy it is to use it for their business. You or your staff do not require a special training to make use of a virtual telephone system having immediate access to voicemail by email, web portal access, follow-me, find-me features and instant conference call on-demand for up to 20 participants.

Easy to Setup

This system is so easy to set up, you can begin to use it the same day! It is no secret that the main priority for any small business is to lower costs, while providing a much better service to their customers. By lowering entry and service expenses, while offering an affordable way to scale service as the business expands, the solution provider evens out the playing field of the network service and allows small enterprises a chance to be successful alongside larger enterprises. This service providers offer a smart and affordable choice for businesses that look to improve their customer service affordability.

 
 
 

Give us some basic information below and a pre-sales voice engineer will contact you quickly. Or call us during business hours (336) 544-4000.

Let's Start a Conversation

Over 20 Years Of Service
Our Customers Love Us!

Danielle Storey
Danielle Storey
January 17, 2024.
David Martin gave excellent customer service, he updated our phones and he promptly called me back.
Travis Taylor
Travis Taylor
January 17, 2024.
David was very quick to respond and paid attention to the small details when resolving our Algo issue. Keep it up!
Patrick Mills
Patrick Mills
January 17, 2024.
Eric and all of the support engineer specialists are top notch, and speedily correct the very limited issues I've ever had in 4+ years of service
Church Admin
Church Admin
January 11, 2024.
We have had Carolina Digital phones for a couple of years now. The phones work great and we have had no problems at all. Chris in the sales department knew exactly what we needed and got us all set up. She also saved us money. If I have questions about how to use a certain feature, Eric Lyon is my go-to guy. He knows the answer to every question I have about these phones. He is always available by email and answers quickly and kindly. We highly recommend Carolina Digital Phones!
Michael Durdin
Michael Durdin
January 10, 2024.
We love our VOIP phone system from Carolina Digital Phone. The product works like it should and the features are fantastic and easy to use. Also, tech support is top notch. Eric and the support crew help me configure new phones, add and remove users and also troubleshoot any issues I run into. I can't say enough good things about the staff and how quickly they are able to resolve any issues we have had while getting everything up and running. 5 star company! Update 1/10/2024 - We have been with Carolina Digital Phone for almost 5 years and it has been an awesome experience. From the actual hardware to support this company is top notch. I also can’t say enough about the tech support team. They are always on their A game.
Ellen Hoosick
Ellen Hoosick
January 10, 2024.
Always get great service from Carolina Digital. Today was exceptional from David Martin!
SANDY MADRE
SANDY MADRE
January 8, 2024.
Carolina Digitals' customer support has been exceptional. Eric Lyon's has gone above and beyond to help resolve non-typical issues.
Stephen Hawkins
Stephen Hawkins
August 25, 2023.
Julius Ratunil gives great customer support.
Cody Allen
Cody Allen
May 25, 2022.
We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!