About Us: Carolina Digital Phone - Your Trusted Partner in Business Communications
At Carolina Digital Phone, we believe in empowering businesses with seamless, reliable, and innovative communication solutions. For over two decades, we have been at the forefront of providing cloud-based Hosted VoIP services. We help thousands of businesses, schools, and government agencies simplify their unified communications and enhance their operational efficiency. Our commitment extends beyond just technology. We dedicate ourselves to delivering unparalleled local support and building lasting relationships with our clients.
Our Mission and Values
Providing the easiest, most affordable, and most effective business phone system solutions is our mission. We achieve this by offering a feature-rich, geo-redundant cloud-based PBX that replaces outdated on-premise equipment, allowing businesses to streamline their communications and operate more efficiently. We pride ourselves on:
- Exceptional Local Support: Unlike many providers, we offer 24/7 local support, ensuring that you always have access to prompt, professional assistance from our North Carolina-based support engineers. We will never route your calls to an offshore call center.
- Transparency and Trust: We believe in clear, upfront pricing with no hidden fees, fostering a relationship of trust with our clients.
- Unmatched Reliability: Our commitment to a 99.999% uptime guarantees that your business communications remain consistently available, minimizing disruptions and maximizing productivity.
- Innovation and Adaptability: We continuously evolve our services, including Hosted VoIP, UCaaS (Unified Communications as a Service), and managed IT services, to meet the dynamic needs of modern businesses.
Our Journey: Pioneering Business Communications Since 2000
Founded in 2000, Carolina Digital Phone has been a steadfast partner for businesses seeking advanced and reliable communication solutions. For over two decades, we have been dedicated to helping organizations of all sizes. We empower businesses to navigate the complexities of telecommunications, providing cutting-edge VoIP and unified communications services. Our deep roots in North Carolina and our commitment to the local community have shaped our approach. We deliver not just technology but also a personalized and supportive experience.
We are proud to be recognized by the Greensboro Chamber of Commerce for our contributions to the community, reflecting our belief in giving back to the region that has supported our growth. Our journey is marked by continuous innovation, adapting to the evolving landscape of business communications to offer solutions that are always ahead of the curve.
Our Solutions: Empowering Your Business with Advanced Communication Tools
Carolina Digital Phone offers a comprehensive suite of communication solutions designed to meet the diverse needs of modern businesses. Our flagship Hosted VoIP service provides a robust, cloud-based telephone system that offers unparalleled flexibility and scalability. With our solutions, you can:
- Access Your Business Line Anywhere: Our all-in-one hosted phone system allows you to access your business line from any location with internet access, ensuring you stay connected whether you’re in the office, at home, or on the go.
- Utilize Our Mobile Application: Take your business line anywhere with our intuitive mobile app, protecting your personal information while keeping you available for important calls and messages.
- Facilitate Seamless Collaboration: Our integrated video conferencing tools make it easier than ever to connect and collaborate with team members and clients, regardless of geographical distance.
- Streamline Text Messaging: Leverage our business text messaging service for sending SMS reminders, alerts, confirmations, and marketing campaigns, enhancing customer engagement and operational efficiency.
We provide solutions that are not only technologically advanced but also user-friendly, ensuring a smooth transition and minimal disruption to your daily operations. Our goal is to simplify your unified communications, allowing you to focus on what matters most: growing your business.
Our People: Driven by Expertise, United by a Personal Touch
At Carolina Digital Phone, our greatest asset is our team. We are a collective of dedicated professionals. From our experienced leadership to our North Carolina-based support engineers, we are united by a shared passion for delivering exceptional service and innovative communication solutions. Our team brings a wealth of expertise to every client interaction, ensuring that you receive not only cutting-edge technology but also personalized attention and support.
We believe that a personal touch makes all the difference. When you call us, you speak directly with our knowledgeable staff, not an offshore call center. This commitment to local, accessible support is a cornerstone of our philosophy. That commitment allows us to build strong, lasting relationships with our clients and truly understand their unique needs. We are more than just a service provider. We are your trusted partners in success, always ready to go the extra mile to ensure your communication systems are seamless and efficient.
Connect With Us
We invite you to explore our services further and discover how Carolina Digital Phone can transform your business communications. Contact us today to schedule a demo or speak with our sales engineers. We look forward to helping you save money and solve your telecommunications challenges with our award-winning service and support.
Carolina Digital Phone, Inc.
Phone: (336) 544-4000
email: [email protected]