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Digital vs. Traditional Phone Systems: Which is Right for You?

Telecommunication has evolved significantly, with traditional analog phone systems coexisting alongside digital phone systems. This article compares these two options, highlighting their unique features and benefits. Digital systems, primarily Voice over Internet Protocol (VoIP), offer advanced functionalities and flexibility, while traditional systems provide reliability and simplicity. Understanding these differences can help you choose the right system for personal or business use.

Yealink – The Best Choice for Business Telephone Equipment in NC

When upgrading from a landline phone system to a flexible, future-proofed, and feature-rich VoIP phone system (a.k.a. cloud phone system), a key question you need to answer is: “What business phone equipment should we select?”

At Carolina Digital Phone, for many years we have recommended — and continue to strongly recommend — Yealink digital phones. That’s because Yealink designs them to work with all kinds of business phone systems. That way, you are not locked into one business phone service provider.

Carolina Digital Phone Customer Spotlight – Davidson County

Davidson County faced challenges with its 25-year-old legacy phone system, a complex mix of digital and VoIP technologies. The outdated setup required specialized training for even minor changes. Joel Hartley, the county’s CIO with 27 years of experience, considers the installation of Carolina Digital Phone’s new system one of the most successful projects in the county’s history, significantly improving efficiency and ease of use.

Carolina Digital Phone Customer Spotlight – Kellin Foundation

The Kellin Foundation, co-founded by Dr. Kelly Graves, has grown 500% in five years, providing trauma-informed behavioral health services. Recently, they merged with Mental Health Greensboro to enhance support. The foundation won a $20,000 award in the Future Fund of Greensboro competition, emphasizing the urgent need for accessible mental health care, especially during the COVID-19 pandemic.

Carolina Digital Phone Customer Spotlight – Granville Vance Public Health

Granville Vance Public Health upgraded to Carolina Digital Phone’s VoIP system, enhancing flexibility and ease of use during the COVID-19 pandemic. IT Manager David Jones praised the seamless transition and efficient customer support, which allowed for quick modifications and remote work capabilities. The organization also benefits from affordable, HIPAA-compliant digital faxing, enabling better communication and service delivery.

Carolina Digital Phone Customer Spotlight – Progress Printing Plus

Progress Printing Plus, Virginia’s largest privately held printer, has thrived during the pandemic thanks to Carolina Digital Phone’s flexible cloud-based phone system. Director Tom Thornton praises the dependable service and personal customer support, enabling the company to adapt operations effectively. Committed to sustainability, they recycle 98% of waste and produce eco-friendly printed materials, maintaining high-quality service for their clients.

Carolina Digital Phone Customer Spotlight – J Hyatt Hammond Associates

Mandi Clift, an architect at J Hyatt Hammond Associates, joined the firm in 2007, transforming old structures into vibrant spaces. She emphasizes the importance of listening to clients and managing budgets. The firm specializes in renovations, including restaurants and breweries in the Triad, making a significant impact on the community by revitalizing downtown areas and creating meaningful spaces.

Carolina Digital Phone Customer Spotlight – Steve Worrell – CPA, P.A.

Steve Worrell, owner of Steven W. Worrell CPA, P.A., combines his expertise in accounting with a passion for music, having played in a rock band for over 40 years. His firm provides strategic financial planning and tax compliance services. Worrell emphasizes the importance of technology in maintaining connections with his bandmates while working on new music projects.

Carolina Digital Phone Customer Spotlight – Ross Cox – ActionCOACH Business Coach

Ross Cox, a seasoned business coach with 50 years of experience, leads ActionCOACH to help businesses regain their footing post-pandemic. After losing half his clients during COVID-19, he emphasizes seeking guidance for success. Cox encourages business owners to take small, consistent steps toward improvement, fostering growth through dedicated coaching and honest feedback.

Nicky Smith, President & CEO, of Carolina Digital Phone and Laura Way, President & CEO of ArtsGreensboro

Carolina Digital Phone Customer Spotlight – Arts Council of Greater Greensboro

Laura Way, CEO of Arts Greensboro, has led the organization through the challenges of the COVID-19 pandemic, securing over $1 million in funding for local artists. She emphasizes the importance of community support for the arts as a means to drive economic growth. Way advocates for investing in the creative economy to attract talent and enhance Greensboro’s cultural landscape.

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