non profit

Nonprofits: Not Just Important — but Essential

Indeed, the notion that nonprofit organizations don’t need the same advanced tools as private businesses is simply not true. In fact, it’s arguable that nonprofit organizations need technology resources even more urgently, because so many people in the community are counting on them each day. That’s a lot of pressure and a heavy responsibility. But then again, folks who work in a nonprofit organization wouldn’t have it any other way. Part of what motivates them is knowing that their contribution isn’t just important, but it’s essential.

Nice-to-Have vs. Need-to-Have

Obviously, the reason that many nonprofit organizations don’t have the technology resources they need isn’t about attitude, or a belief that doing things the old fashioned way is better. Executive Directors and Board Members would love to give everyone an iPad, and equip staff with the latest and greatest apps (especially advanced fundraising software!). But that’s simply not realistic. It’s on the wish list, but not the procurement list.

Why a Cloud Telephone System Makes Sense

However, there is one technology resource in particular that actually SAVES money for nonprofit organizations, and at the same time elevates them to the same level of private sector enterprises. This resource is a cloud telephone system.

While every nonprofit organization is unique, generally speaking here are 5 reasons why nonprofit organizations have switched to a cloud telephone system, and their only regret is that they didn’t do it sooner:

1. Save Thousands of Dollars a Year

Nonprofit organizations that switch to a cloud telephone system don’t have to worry about pulling budget from priority programs and projects. That’s because as mentioned above, a cloud telephone system is actually less expensive to run and maintain than a conventional phone system, with annual savings of anywhere from 20-50% (and sometimes more).


2. Connect Staff and Volunteers

A cloud telephone system brings everyone together on a single, centralized platform. In addition to dramatically improving collaboration, this fosters unity and teamwork, and keeps everyone in the loop.

3. Link Multiple Offices or Outlets

Many nonprofit organizations have multiple offices or outlets, and trying to coordinate communications can be frustrating. Just as it does with individual team members, a cloud telephone system links all locations together. What’s more, since the system is run on the existing data network (i.e. the same one that each location uses to access the web and send/receive emails), there are no costly lines to install, or property managers to consult. Each location simply plugs in their IP phones (or launches an app on their smart phone) and they are good to go within seconds!

4. Get Local Numbers

With a cloud telephone system, nonprofit organizations with multiple locations throughout the state or across the country can give each one its own unique local number. This is valuable when it comes to connecting with the community, and demonstrating that they are part of the local landscape.

5. Get Advanced Enterprise-Grade Features

As far as workers and volunteers are concerned, we’ve saved the best aspect of a cloud telephone system for last: access to a full range of enterprise-grade features such as auto-attendant, voicemail-to-email, live call forwarding, video conferencing, and the list goes on. Staff can stop wishing they had the same tools available in private sector enterprises, and start using them each day to do their jobs better, faster and easier.

Proudly Serving Nonprofits

Here at Carolina Digital Phone we’ve proudly served many nonprofit organizations over the years. For example, our team recently concluded a multi-phase cloud telephone system implementation for nonprofit organizations in the Greensboro, NC area, including: Habitat for Humanity of Greater Greensboro (both main office and ReStore outlet), Housing Consultants Group (multiple locations), Greensboro Housing Coalition, Community Housing Solutions, Partnership Homes Inc., and Tiny Houses Greensboro.


Here’s what Jennifer Figgs, Director of Human Resources at Habitat for Humanity of Greater Greensboro says about her experience:

non profit heart

“Chris Villa and the Carolina Digital Phone team recently helped us transition into what is now known as the Housing Hub here in Greensboro. After an amazing presentation, all organizations moving into the Housing Hub decided to work with Carolina Digital Phone. Our transition has been seamless and we were up and active on time. Our phones are amazing and the customer service team answers our questions right away. We are greatly pleased and would recommend to everyone!”

To learn more about how we can help your nonprofit get the affordable, flexible, advanced and VERY easy-to-use cloud telephone system that you need to fulfill your essential mandate in the community, contact the Carolina Digital Phone team today by calling (336) 544-4000, or click the Contact Button on your left. Your consultation with us is FREE!

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Cody Allen
Cody Allen
May 25, 2022.
We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!
Mathew Stockstad
Mathew Stockstad
March 1, 2022.
I have had many phone services over my 30+ years in practice. This is by far the best service that I have ever had. The customer service is amazing. I can not recommend Carolina Digital enough!
Saul Guerrero
Saul Guerrero
October 28, 2021.
The support of this company is amazing. One of my routers went down in my rack of equipment. The crew came back onsite and they worked with me after hours to get my equipment back online. Carolina Digital takes pride in what they do and also their customers! I highly recommend this company. 5 STARS 🙂
Zimmerman Carpet Cleaners
Zimmerman Carpet Cleaners
September 2, 2021.
We specifically work with one technician and she's always super helpful and super nice. She understands how to get things done and ensures that its all fully taken care of before she even thinks about leaving it with us. She is always quick to respond. When we have outages, questions, etc, they're right there in a quick way. Thanks so much Carolina Digital. Thank you Chris Villa. We appreciate you all so much
Don Kim
Don Kim
September 1, 2021.
Great Service for my business (SMARTCARE)
Tom Thornton
Tom Thornton
August 17, 2021.
We've been using Carolina Digital for years now. Great system, service and price!
Sam Coates
Sam Coates
May 17, 2021.
We receive excellent service from Chris and others at Carolina Digital Phone.
Christine Olson
Christine Olson
May 4, 2021.
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Randy Hoover
Randy Hoover
April 16, 2021.
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.