Voice over Internet Protocol (VoIP) has revolutionized how businesses communicate by enabling the transmission of voice calls over the Internet. As companies continuously seek ways to optimize their operations and reduce costs, VoIP technology has emerged as a powerful tool for enhancing efficiency and productivity. However, before investing in any new technology, evaluating its return on investment (ROI) is crucial to ensure that it aligns with the organization’s financial goals and overall strategy. The ROI of VoIP extends beyond simple cost savings, as it offers a wide range of benefits that can transform how businesses operate and interact with their