Nicky Smith is a seasoned telecommunications executive, industry thought leader and founder of Carolina Digital Phone. For over 20 years, Nicky and his team of experts have helped organizations in the private, public, and non-profit sector achieve their digital transformation goals effectively and efficiently. 

Nicky’s success in the highly competitive telecommunications marketplace is rooted in delivering unmatched customer satisfaction and success. For Nicky, going the extra mile, exceeding expectations, and leaning forward are not mere slogans: they are rock-solid commitments. This customer-first vision extends across the entire Carolina Digital Phone team —from technical specialists and account managers to operations and administrative personnel — and is a key reason why the company continues to earn rave reviews, recommendations, and referrals.

A proud North Carolinian, Nicky was born in Chapel Hill, grew up in Winston-Salem, and after college moved to Greensboro where he started an exciting adventure building a successful technology business. While Carolina Digital Phone’s footprint now extends across multiple States, Nicky always remembers with heartfelt gratitude where he came from and the immeasurable support he has received along the way.