BUSINESS-CLASS HOSTED CLOUD PBX IN CHARLOTTE, NC

Carolina Digital Phone based in Greensboro, North Carolina now delivers cloud-based Charlotte-hosted PBX phone service for businesses as well as schools and other public sector organizations in the Charlotte area. If you need to replace a legacy PBX system but are balking at the cost of doing so, find out how cloud service can give you enterprise-level functionality at tremendous savings over a new PBX phone system.

Business Cloud Service in Charlotte

Cloud phone service opens up a lot of possibilities for small-medium businesses. You can receive voicemail messages via email, check your office voicemail messages on your smartphone and have calls routed to on-call employees after hours. The result gives your employees more ways to be productive. Our cloud solution is easily setup, with no special equipment needed except for the VoIP phones.

School Cloud Service in Charlotte

With cloud phone service for schools and government entities, even public-sector organizations can enjoy an advanced cloud-based system that supports multi-site compatibility.

Our education cloud systems include such functionality as:

system-wide paging
virtual fax to email
the ability to connect a phone to every classroom

With no big initial investment in equipment and low overhead, we help boost your employees’ productivity by giving them more ways to communicate. If you’re looking for a Charlotte cloud service provider that offers the most robust, scalable phone services, contact Carolina Digital Phone today for a free quote.

Being a local business in North Carolina has many benefits for other local businesses in the Carolinas. As a result, the money you spend on your telephone services stays in North Carolina. When you consider a telephone company to do business with remember that the dollars you spend outside of North Carolina will never return. Being a North Carolina-based business here are just a few reasons why you will want to support other local businesses like Carolina Digital Phone:

Local Decision-Making

Local ownership ensures that important decisions are made by people who live in the community and who will feel the impacts of those decisions. Carolina Digital Phone has deep roots in the local economy. Its founders and employees are all North Carolina tax-paying residents.

Keeping Dollars in the Local Economy

Compared to national companies, locally-owned businesses recycle a much larger share of their revenue back into the local economy, enriching the whole community. Not only do we keep our revenue in our local economy, but as a Charlotte-based PBX provider, we do business with wholesale vendors in North Carolina.

Public Benefits and Costs

Local businesses like Carolina Digital Phone in town centers require comparatively little infrastructure and make more efficient use of public services relative to larger national carriers.

Competition

A marketplace of tens of thousands of small businesses is the best way to ensure innovation and low prices over the long term.

Product Diversity

Small businesses offer unique products tailored to local customers, providing more variety than national sales plans.

North Carolina offers a number of benefits to companies and our employees.

Maybe it’s time to look at your local telephone bill. You could be saving as much as 60% a month on telephone services and get a feature rich cloud based telephone service. Switching is hassle free and can be done in just a few days. All you need to do is call us at (336) 544-4000 and press option 1 for a fast pass to one of our sales engineers that will walk you through the process and give you a professional quote and our 100% money back guarantee.

Mention you saw this page and code word switch and get $100 off your account setup, number porting and account activation.

Cloud-based Telephone Services for Businesses

Our national footprint, geo-redundant cloud-based service makes managing your business easier, more efficient, and more cost-effective. We replace your bulky, expensive and outdated on-premise phone equipment with an advanced, scalable and feature-rich cloud-based service that seamlessly connects your team — whether they are located in the same office or in remote locations. We also enhance your customer communications with solutions like customized auto-attendants, call queues, call groups and more. Plus, we integrate all of your desk phones and smartphones on the system, and give you the power to easily manage everything through your web browser or mobile app.

Mobility is key

Why restrict your employees to a single location or desk? Our solution enables your employees to stay connected and remain productive anytime, anywhere. You can also dramatically reduce office infrastructure and phone system costs by letting employees work from home or in remote locations — and your satisfied customers won’t experience any downgrade.

Visibility is power

With our solution you can easily keep an eye on your business at all times. For example, you can monitor incoming calls to ensure they’re being handled properly, and monitor employee performance in real-time to maximize sales opportunities and maintain high customer support standards.

Better coverage

Why sit by the phone when your team can be out closing deals? With our solution you can easily route calls based on business opportunities or employee hours, or configure a ring group with remote employees and forward unanswered calls to cell phones. You’ll never skip a beat — or miss a golden opportunity!

Cloud-based

Our solution is built on a cloud-based architecture for running mission-critical systems and applications. You can count on the highest level of innovation, reliability, quality, security and scalability, along with multiple back-up systems that ensure business continuity even in the event of a local power outage.

What are you waiting for? Call us. (336) 544-4000.

Over 20 Years Of Service
Our Customers Love Us!

    
 
 
        
   Danielle Storey 
 January 17, 2024.
 
 
  David Martin  gave excellent customer service, he updated our phones and he promptly called me back.
  
 
       
   Travis Taylor 
 January 17, 2024.
 
 
  David was very quick to respond and paid attention to the small details when resolving our Algo issue. Keep it up!
  
 
       
   Patrick Mills 
 January 17, 2024.
 
 
  Eric and all of the support engineer specialists are top notch, and speedily correct the very limited issues I've ever had in 4+ years of service
  
 
       
   Church Admin 
 January 11, 2024.
 
 
  We have had Carolina Digital phones for a couple of years now. The phones work great and we have had no problems at all. Chris in the sales department knew exactly what we needed and got us all set up. She also saved us money. If I have questions about how to use a certain feature, Eric Lyon is my go-to guy. He knows the answer to every question I have about these phones. He is always available by email and answers quickly and kindly. We highly recommend Carolina Digital Phones!
  
 
       
   Michael Durdin 
 January 10, 2024.
 
 
  We love our VOIP phone system from Carolina Digital Phone.  The product works like it should and the features are fantastic and easy to use.  Also, tech support is top notch.  Eric and the support crew help me configure new phones, add and remove users and also troubleshoot any issues I run into.  I can't say enough good things about the staff and how quickly they are able to resolve any issues we have had while getting everything up and running.  5 star company!

Update 1/10/2024 -  We have been with Carolina Digital Phone for almost 5 years and it has been an awesome experience.    From the actual hardware to support this company is top notch.  I also can’t say enough about the tech support team.  They are always on their A game.
  
 
       
   Ellen Hoosick 
 January 10, 2024.
 
 
  Always get great service from Carolina Digital.  Today was exceptional from David Martin!
  
 
       
   SANDY MADRE 
 January 8, 2024.
 
 
  Carolina Digitals' customer support has been exceptional. Eric Lyon's has gone above and beyond to help resolve non-typical issues.
  
 
       
   Stephen Hawkins 
 August 25, 2023.
 
 
  Julius Ratunil gives great customer support.
  
 
       
   Cody Allen 
 May 25, 2022.
 
 
  We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!
  
 
  
  
 
 
   Google rating score: 4.9 of 5, based on 87 reviews

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