WHY CHIROPRACTORS ARE MAKING THE “ADJUSTMENT” TO OUR HOSTED VOIP PHONE SYSTEM

Chiropractors

Chiropractors are highly educated primary care professionals who develop and carry out comprehensive treatment and management plans, recommend therapeutic exercise and other non-invasive therapies, and provide evidence-based nutritional, dietary and lifestyle advice. However, this is not where their role and responsibilities end.

Most chiropractors are also business owners, which means that in addition to serving patients and managing staff, they must also ensure that their clinic is streamlined, efficient and productive. And that is why a growing number of chiropractors are making the “adjustment” from a conventional phone system, to our state-of-the-art hosted VoIP phone system. Below, we highlight the key reasons why:

Significant Cost Savings

Just like other healthcare providers, chiropractors are under pressure to reduce costs and improve efficiency. Yet as Harvard Business Review points out, cost saving measures or strategies cannot compromise patient care or staff performance.

 

Our hosted VoIP helps chiropractors significantly reduce telecommunications costs — but without compromising any aspect of service delivery or operational standards — in several ways, including.

Dr Paul Williams owner of Williams Chiropractic said:

 

We have have utilized Carolina Digital Phone for my office phone needs for several years.   We appreciate the robust features of the system along with local customer service.  We are a very happy customer. 

Improving Patient Experience

As noted by the Agency for Healthcare Quality and Research, patient experience refers to aspects that patients value when they seek and receive care, including timely appointments, easy access to information, and good communication with their respective healthcare providers.

 

Our hosted VoIP system helps chiropractors elevate patient experience in a multiple ways, including:

Furthermore, chiropractors with multiple locations can route calls to any available team member across the network. For example, if there are 5 staff members in Clinic A and all of them are on the phone, a 6th incoming call can be routed to Clinic B where staff members are available.

Enhancing Team Communication

Experts say that in the healthcare sector “communication is the most important medical instrument” — and not just with patients, but among and across internal team members.

 

Out hosted VoIP system helps chiropractors significantly enhance internal communication in a variety of ways, including:

Increasing Productivity

As highlighted by the Ewing Marion Kauffman Foundation, cost trends in the U.S. healthcare sector are consistently increasing 2.5 percent faster than the general rate of inflation — which means that chiropractors (and other healthcare providers) do not just want to be more productive, but they need to be more productive.

 

Our hosted VoIP phone system drives measurable and sustainable productivity gains in a number of ways, including:

As noted earlier, team members can also access voicemails as audio files. This makes it simple and fast to pass along communications vs. waste time or risk human error by manually relaying a message orally, through an email, or via handwritten notes. For example, instead of obliging a team member to convey a myriad of details in a long, complex voicemail, they can simply and rapidly forward the audio file to a colleague who can listen to it for themselves.

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Cody Allen
Cody Allen
May 25, 2022.
We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!
Mathew Stockstad
Mathew Stockstad
March 1, 2022.
I have had many phone services over my 30+ years in practice. This is by far the best service that I have ever had. The customer service is amazing. I can not recommend Carolina Digital enough!
Saul Guerrero
Saul Guerrero
October 28, 2021.
The support of this company is amazing. One of my routers went down in my rack of equipment. The crew came back onsite and they worked with me after hours to get my equipment back online. Carolina Digital takes pride in what they do and also their customers! I highly recommend this company. 5 STARS 🙂
Zimmerman Carpet Cleaners
Zimmerman Carpet Cleaners
September 2, 2021.
We specifically work with one technician and she's always super helpful and super nice. She understands how to get things done and ensures that its all fully taken care of before she even thinks about leaving it with us. She is always quick to respond. When we have outages, questions, etc, they're right there in a quick way. Thanks so much Carolina Digital. Thank you Chris Villa. We appreciate you all so much
Don Kim
Don Kim
September 1, 2021.
Great Service for my business (SMARTCARE)
Tom Thornton
Tom Thornton
August 17, 2021.
We've been using Carolina Digital for years now. Great system, service and price!
Sam Coates
Sam Coates
May 17, 2021.
We receive excellent service from Chris and others at Carolina Digital Phone.
Christine Olson
Christine Olson
May 4, 2021.
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Randy Hoover
Randy Hoover
April 16, 2021.
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.