Our Sales Team is ready to help you with questions you might have about cloud-based telephone services. Call us at (336) 850-5400 to get a fast pass to one of our pre-sales engineers during business hours.
Don’t have time to talk right now? Just send us an email to email@example.com and tell us what you are looking for and include a convenient time to call you and we will.
Are you an existing customer and need help? We are available by dialing 611 from your Carolina Digital Phone or also calling (336) 346-6000 for a fast connection with a support specialist. The average hold time is less than 10 seconds. You will be talking to our local Greensboro, Nort Carolina based engineers.
We have some great video tutorials at this link
Not in a hurry but need help with a configuration issue. Send us an email to firstname.lastname@example.org with a complete description of your problem and we will reply quickly within the hour with a resolution. Remember to include your direct dial telephone number in the event our support engineers need to call you back.
If you are familiar with our help desk you can open a support ticket at https://help.digitalphone.io Typical response time to resolve an issue can be as quick as a few minutes during business hours. After hours we monitor our support request and times might be longer.
Sometimes you need help but don’t have time for a telephone call or you are in a situation where sending a text message is easier. We offer fast support via text messaging. Just type ‘HELP‘ to 336-346-6000 and one of our helpful support engineers will help you via text messaging.
You can also chat with us using the chat bubble in the bottom left of this page.