THROUGH THE POWER OF SIMPLE, INTUITIVE DASHBOARDS, CALL CENTER ANALYTICS LETS AGENTS AND SUPERVISORS STAY ON TRACK. BEST OF ALL, IT IS ALREADY INCLUDED IN YOUR SERVICE!
Call Center Analytics is a live reporting tool that empowers contact center operators to boost performance and customer satisfaction through actionable analytics and persona-driven customization. With customizable dashboards and separate views for supervisors and agents, Call Center Analytics offers real-time granular insights into a call center’s daily operations.
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Over 20 Years Of Service
Our Customers Love Us!
David Huff
March 4, 2021.
Verified
Love Carolina Digital, especially Chris V she's wonderful! Team is helpful for our questions, quick, and easily accessable.
Robin Jones
February 3, 2021.
Verified
Awesome service, quick resolve of issue the company I work for was having that day with our phones. All good things to say!!
Michael Durdin
January 6, 2021.
Verified
We love our VOIP phone system from Carolina Digital Phone. The product works like it should and the features are fantastic and easy to use. Also, tech support is top notch. I can't say enough good things about the staff and how quickly they are able to resolve any issues we have had while getting everything up and running. 5 star company!
Jeff Hyde
January 4, 2021.
Verified
Our Company has been using Carolina Digital for the last 10 years, before it was Carolina Digital. Great folks, terrific service and we save money every month.
Lisa Nethery
December 18, 2020.
Verified
Love working with this team of professionals. They are always pleasant to talk too. Eric and Matt are top notch in support and always willing to help with any issue you have!
Karen Fentress
November 25, 2020.
Verified
Great, fast, friendly service!
Sylvia Wilson
October 26, 2020.
Verified
The recordings were down for about a week. Eric Lyon had our issue resolved immediately. We are always very satisfied with Carolina Digital!
Luke Phillips
August 26, 2020.
Verified
Awesome support in the migration of our services. Tech and sales support like no other.
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