Through the power of simple, intuitive dashboards, Call Center Analytics lets agents and supervisors stay on track. Best of all, it is already included in your service!
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Call Center Analytics is a live reporting tool that empowers contact center operators to boost performance and customer satisfaction through actionable analytics and persona-driven customization. With customizable dashboards and separate views for supervisors and agents, Call Center Analytics offers real-time granular insights into a call center’s daily operations.
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