THROUGH THE POWER OF SIMPLE, INTUITIVE DASHBOARDS, CALL CENTER ANALYTICS LETS AGENTS AND SUPERVISORS STAY ON TRACK. BEST OF ALL, IT IS ALREADY INCLUDED IN YOUR SERVICE!
Call Center Analytics is a live reporting tool that empowers contact center operators to boost performance and customer satisfaction through actionable analytics and persona-driven customization. With customizable dashboards and separate views for supervisors and agents, Call Center Analytics offers real-time granular insights into a call center’s daily operations.
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Over 20 Years Of Service
Our Customers Love Us!
Sam Coates
May 17, 2021.
Verified
We receive excellent service from Chris and others at Carolina Digital Phone.
Christine Olson
May 4, 2021.
Verified
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Randy Hoover
April 16, 2021.
Verified
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.
Shirley Day
April 14, 2021.
Verified
The staff at Carolina Digital Phone are very professional and always solve any issues we might have with a simple phone call. I highly recomend their services, they are the best!!
David Huff
April 13, 2021.
Verified
Love Carolina Digital, especially Chris V she's wonderful! Team is helpful for our questions, quick, and easily accessable.
Michael Levine
April 13, 2021.
Verified
Levine Law Group highly recommends Chris Villa and the whole team at Carolina Digital Phone!
Trina Goodman
April 13, 2021.
Verified
At Levine Law Group, we had an amazing experience switching our phone system to VOIP!! My only regret was that we didn’t do it sooner! Chris Villa and her team were top notch and I highly recommend them!
G Baker
April 12, 2021.
Verified
Very good and responsive company. Highly recommended.
Jenny T.
March 17, 2021.
Verified
The Carolina Digital team is helpful and always there when we have questions, but better than that, they have everything set up so that we have few, if any, issues. Highly recommend!
Robin Jones
February 3, 2021.
Verified
Awesome service, quick resolve of issue the company I work for was having that day with our phones. All good things to say!!
