CALL CENTER DASHBOARD AND ANALYTICS

THROUGH THE POWER OF SIMPLE, INTUITIVE DASHBOARDS, CALL CENTER ANALYTICS LETS AGENTS AND SUPERVISORS STAY ON TRACK. BEST OF ALL, IT IS ALREADY INCLUDED IN YOUR SERVICE!

Call Center Analytics is a live reporting tool that empowers contact center operators to boost performance and customer satisfaction through actionable analytics and persona-driven customization. With customizable dashboards and separate views for supervisors and agents, Call Center Analytics offers real-time granular insights into a call center’s daily operations.

CALL CENTER DASHBOARD AND ANALYTICS

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Give us some basic information below and a pre-sales voice engineer will contact you quickly. Or call us during business hours (336) 544-4000.

Let's Start a Conversation

Give us some basic information below and a pre-sales voice engineer will contact you quickly. Or call us during business hours (336) 544-4000.

Let's Start a Conversation

Over 20 Years Of Service
Our Customers Love Us!

Cody Allen
Cody Allen
May 25, 2022.
We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!
Mathew Stockstad
Mathew Stockstad
March 1, 2022.
I have had many phone services over my 30+ years in practice. This is by far the best service that I have ever had. The customer service is amazing. I can not recommend Carolina Digital enough!
Saul Guerrero
Saul Guerrero
October 28, 2021.
The support of this company is amazing. One of my routers went down in my rack of equipment. The crew came back onsite and they worked with me after hours to get my equipment back online. Carolina Digital takes pride in what they do and also their customers! I highly recommend this company. 5 STARS 🙂
Zimmerman Carpet Cleaners
Zimmerman Carpet Cleaners
September 2, 2021.
We specifically work with one technician and she's always super helpful and super nice. She understands how to get things done and ensures that its all fully taken care of before she even thinks about leaving it with us. She is always quick to respond. When we have outages, questions, etc, they're right there in a quick way. Thanks so much Carolina Digital. Thank you Chris Villa. We appreciate you all so much
Don Kim
Don Kim
September 1, 2021.
Great Service for my business (SMARTCARE)
Tom Thornton
Tom Thornton
August 17, 2021.
We've been using Carolina Digital for years now. Great system, service and price!
Sam Coates
Sam Coates
May 17, 2021.
We receive excellent service from Chris and others at Carolina Digital Phone.
Christine Olson
Christine Olson
May 4, 2021.
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Randy Hoover
Randy Hoover
April 16, 2021.
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.