Guilford Communications, Inc. doing business as Carolina Digital Phone is a Registered Interconnected VoIP Provider as listed with the Federal Communications Commission FCC Registration Number (FRN) is 002-13989-38 and our FCC Filer ID at FCC Filer ID 829591. As a provider of telecom services under the license by the FCC International calling under Section 214 we are granted the authority to provide resale service in accordance with section 63.18(e)(2) of the Commission’s rules posted at the FCC Public Notice dated April 4, 2013, 47 C.F.R. § 63.18(e)(2) international calling termination.
Our site’s billing application requires users to provide contact information (e.g. name, e-mail address, phone number). The information gathered is not used to contact the visitor and is never shared with any party outside of Carolina Digital Phone.
Credit Card processing is done externally using a gateway processor. Authorize.net and CyberSource, a VISA Company provides a complete portfolio of services that simplify and automate payment operations. Our application uses CyberSource and Authorize.Net brand solutions to process online payments, streamline fraud management, and simplify payment security. In this web portal you can view previous and current monthly invoices, update your credit card information, make one time payments and view call records. If you need help with your billing account call (336) 544-4000 Monday-Friday, during business hours 8:00 AM – 5:00 PM EST.
Carolina Digital Phone is a member of NENA Company ID CDP which serves the public safety community as the only professional organization solely focused on 9-1-1 policy, technology, operations, and education issues. With more than 7,000 members in 48 chapters across North America and around the globe, NENA promotes the implementation and awareness of 9-1-1 and international three-digit emergency communications systems. NENA works with public policy leaders; emergency services and telecommunications industry partners; like-minded public safety associations; and other stakeholder groups to develop and carry out critical programs and initiatives; to facilitate the creation of an IP-based Next Generation 9-1-1 system; and to establish industry leading standards, training, and certifications.
External Links: This site may contain links to other sites. Carolina Digital Phone is not responsible for the privacy practices or the content of such Web sites.
Security: This site has security measures in place to protect the loss, misuse, and alteration of the information under our control.
Regulatory Update: If your business makes outbound telephone solicitations, you must comply with federal do-not-call laws and regulations FCC Rules and Regulations Part II 47 C.F.R. 64.1200, and 16 C.F.R. 310 and any applicable state laws.
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