Every customer has access to a full range of enterprise-grade features such as auto-attendant, voicemail-to-email, live call forwarding, video conferencing, and the list goes on. Staff can stop wishing they had the same tools available in private sector enterprises, and start using them each day to do their jobs better, faster and easier.
At Carolina Digital Phone we are always working with our engineering team to add new features and enhancements. Normally, we have a release of new features twice a year based on user input. So if you have something you would like added let us know and it might be in our next update.
Below is a list of almost all of the current features available to you as an End-user, Office Manager or Administrator of your services with us. Some features are limited in use based on the permissions you might have.
Don’t see an integration that you need? Please, talk with sales.
no ability to talk to either agent or caller
one-way audio with agent only
full two-way audio with agent and caller