VoIP phone systems are full-featured! The tools included will make employees’ daily business life easier and increase productivity.

Everything a business needs to communicate with customers and teams

Auto Attendant
  • Welcomes callers and guides them to the appropriate employee or department.
  • Create your own greeting or use a professional voice talent.
  • Upload your voice prompts through your Internet Control Panel.
  • Custom Time of Day and Day of the Month Greeting lets callers know when you’re out of the office.
Caller ID
  • View current calling number, connected party number and call history.
  • When using a toll-free number, every call is captured, even from blocked numbers.
  • Name/Address Capture (optional).
  • Capture the name and address of calls into your system.
  • Over 99% accuracy rate.
Live Call Forwarding
  • Never miss a call again!
  • If you’re not available at the office, calls can be forwarded to your cell phone or home phone.
  • Each mailbox can be programmed with as many numbers as needed.
  • Being available to your customers can mean the difference between getting the sale or not.
Call Transfer
  • While on a connected call, you can transfer your customer to another extension.
Automatic Call Distribution
  • Allows Selective Ringing: Random, All-At-Once, Sequential, Round Robin and more.
Online Access of Messages
  • Access messages through your Internet Control Panel.
Call Announce
  • Differentiate between business and personal calls.
  • Choose caller mailbox number, caller name, mailbox name, caller ID or a combination of these to be announced.
  • You decide whether to take call or route it to voicemail.
Company Directory
  • A directory listing of extensions makes it easy for your callers to reach the right mailbox.
  • Create a Dial by Name directory through Web Portal.
  • Callers enter part of a name to reach party.
Hold Music
  • Project a new level of professionalism.
  • Your customer will hear relaxing music.
  • Customize your hold music with informational recordings or your choice of music.
Voice & Fax Email Messages
  • Voice and fax messages delivered to your inbox.
  • Check messages from anywhere in the world.
Message Notification
  • You can choose how you want to be notified of new messages: call-back, page or email.
  • Control settings and numbers.
  • Check voice and fax mail from any computer.
Call Analysis & Reporting
  • Select a date range; find out how many calls you received.
  • Show all of the calls to your system in real time.
Call Queuing
  • Don’t risk losing any of your callers to voicemail.
  • Callers stay in queue until the next representative is available.
  • We can even announce to the caller where they are in queue.
Fax Send and Receive
  • Use one number for your voice and fax messages.
  • Check all your voice and fax messages from one location.
  • Send any document on your computer to any fax machine.
E911 Dialing
  • Automatically associates a physical address with the calling party’s telephone number.

Traditional PBX Features

  • Caller ID Block
  • Do Not Disturb
  • Call Waiting
  • Distinctive Rings
  • 3-way Calling
  • Anonymous Call Rejection
  • 67 Caller ID Block
  • 69 Call Return
  • International Call Block
  • Voice Mail Indicator
  • Speed Dial
  • Call Hold
  • Mute
  • Off-Hook Call Placement
  • Speaker Phone

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