HISTORY OF OUR COMPANY

greensboro nc skyline

guilford county based

Greensboro, North Carolina based and locally owned Carolina Digital Phone, Inc. has been a North Carolina corporation since conception in 2000. Carolina Digital Phone has deep roots in the Piedmont Triad as a third iteration of changes in the technology field starting in 1985 as a computer Sales and Services organization know as MicroComputer Resources, later to become MCR Computer Services in the late 1980s. With the birth of the internet the company became a very successful dial-up ISP in the early 1990s. In mid-2000 the company’s dial-up business was sold to TriVergent, a telephone company based in Greenville, SC. After that successful migration the owner, Nicky Smith started another company CAROLINANET to become a data center for hosting web sites, servers and applications in downtown Greensboro. More recently the company has re-branded it various services under one name “Carolina Digital Phone”.

Responding to the overwhelming business demand for cloud-hosted phone service we got beginnings by providing virtual phone systems to small businesses and Fortune 500 companies alike. This service remains a key offering, including business enhancing features such as 800 numbers, auto attendant, call forwarding, and call-queues. It was only natural to become an Interconnected-VoIP carrier with the new technology becoming more widely accepted by business owners of all sizes. Carolina Digital Phone was founded in 2005 and today serves hundreds of commercial customers nationwide, with a major focus in the surrounding states that include, North and South Carolina, Virginia, Georgia, Tennessee, West Virginia, Kentucky, Ohio, Indiana and Michigan. Carolina Digital Phone is not limited to these states and has a market presence in almost every state in the U.S.

Our platform technology has been developed in-house to provide a unique, customizable, and flexible solution that works with any company’s workflow. Based in Greensboro, North Carolina our company is privately-held and remains profitable through strategic partnerships and the ability to develop new technologies ahead of the curve.

With more than 30 years as a senior level executive for privately owned companies, Nicky has extensive experience with business and partnership development. Nicky is a highly effective manager of people and of growth in fast-paced industries. He is a team builder with strong leadership and communication skills, and is experienced in all aspects of technology, including data/voice communications, computer applications, and engineering. One of his strong characteristics is that he has extensive expertise in all aspects of start-up companies and a proven track record in sales of technology, and information services and solutions. Most importantly, he has demonstrated a history of significant company growth and bottom-line profitability.

 

Having four successful and profitable other divisions Carolina Digital Phone is a great addition to this growing enterprise:

Carolina Digital Phone, Inc. is a Registered Interconnected VoIP Provider as listed with the Federal Communications Commission FCC Registration Number (FRN) is 002-13989-38 and posted at this address. As a provider of telecommunications services under the license by the FCC International calling under Section 214 we are granted the authority to provide resale service in accordance with section 63.18(e)(2) of the Commission’s rules, 47 C.F.R. § 63.18(e)(2) international calling termination. As required by FCC Public Safety Act of 1999, 9-1-1 calls are answered at the Public Safety Answering Point (PSAP) of the governmental agency that has jurisdiction over the caller’s location.

In addition to the many Federal rules Carolina Digital Phone is a monthly contributor to the North America Numbering Plan (NANP). NANP is an integrated telephone numbering plan serving 20 North American countries that share its resources. These countries include the United States and its territories, Canada, Bermuda, Anguilla, Antigua & Barbuda, the Bahamas, Barbados, the British Virgin Islands, the Cayman Islands, Dominica, the Dominican Republic, Grenada, Jamaica, Montserrat, Sint Maarten, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Trinidad and Tobago, and Turks & Caicos. Regulatory authorities in each participating country have plenary authority over numbering resources, but the participating countries share numbering resources cooperatively. AT&T developed the North American Numbering Plan in 1947 to simplify and facilitate direct dialing of long distance calls. Implementation of the plan began in 1951. The International Telecommunications Union (ITU) assigned country code “1” to the NANP area. The NANP conforms with ITU Recommendation E.164, the international standard for telephone numbering plans. NANP numbers are ten-digit numbers consisting of a three-digit Numbering Plan Area (NPA) code, commonly called an area code, followed by a seven-digit local number. The format is usually represented as NXX-NXX-XXXX where N is any digit from 2 through 9 and X is any digit from 0 through 9

Over 20 Years Of Service
Our Customers Love Us!

Sam Coates
Sam Coates
May 17, 2021.
Verified
We receive excellent service from Chris and others at Carolina Digital Phone.
Christine Olson
Christine Olson
May 4, 2021.
Verified
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Randy Hoover
Randy Hoover
April 16, 2021.
Verified
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.
Shirley Day
Shirley Day
April 14, 2021.
Verified
The staff at Carolina Digital Phone are very professional and always solve any issues we might have with a simple phone call. I highly recomend their services, they are the best!!
David Huff
David Huff
April 13, 2021.
Verified
Love Carolina Digital, especially Chris V she's wonderful! Team is helpful for our questions, quick, and easily accessable.
Michael Levine
Michael Levine
April 13, 2021.
Verified
Levine Law Group highly recommends Chris Villa and the whole team at Carolina Digital Phone!
Trina Goodman
Trina Goodman
April 13, 2021.
Verified
At Levine Law Group, we had an amazing experience switching our phone system to VOIP!! My only regret was that we didn’t do it sooner! Chris Villa and her team were top notch and I highly recommend them!
G Baker
G Baker
April 12, 2021.
Verified
Very good and responsive company. Highly recommended.
Jenny T.
Jenny T.
March 17, 2021.
Verified
The Carolina Digital team is helpful and always there when we have questions, but better than that, they have everything set up so that we have few, if any, issues. Highly recommend!
Robin Jones
Robin Jones
February 3, 2021.
Verified
Awesome service, quick resolve of issue the company I work for was having that day with our phones. All good things to say!!
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