HISTORY OF OUR COMPANY
Greensboro, North Carolina based and locally owned Carolina Digital Phone, Inc. has been a North Carolina corporation since conception in 2000. Carolina Digital Phone has deep roots in the Piedmont Triad as a third iteration of changes in the technology field starting in 1985 as a computer Sales and Services organization know as MicroComputer Resources, later to become MCR Computer Services in the late 1980s. With the birth of the internet the company became a very successful dial-up ISP in the early 1990s. In mid-2000 the company’s dial-up business was sold to TriVergent, a telephone company based in Greenville, SC. After that successful migration the owner, Nicky Smith started another company CAROLINANET to become a data center for hosting web sites, servers and applications in downtown Greensboro. More recently the company has re-branded it various services under one name “Carolina Digital Phone”.
Responding to the overwhelming business demand for cloud-hosted phone service we got beginnings by providing virtual phone systems to small businesses and Fortune 500 companies alike. This service remains a key offering, including business enhancing features such as 800 numbers, auto attendant, call forwarding, and call-queues. It was only natural to become an Interconnected-VoIP carrier with the new technology becoming more widely accepted by business owners of all sizes. Carolina Digital Phone was founded in 2005 and today serves hundreds of commercial customers nationwide, with a major focus in the surrounding states that include, North and South Carolina, Virginia, Georgia, Tennessee, West Virginia, Kentucky, Ohio, Indiana and Michigan. Carolina Digital Phone is not limited to these states and has a market presence in almost every state in the U.S.
Our platform technology has been developed in-house to provide a unique, customizable, and flexible solution that works with any company’s workflow. Based in Greensboro, North Carolina our company is privately-held and remains profitable through strategic partnerships and the ability to develop new technologies ahead of the curve.
With more than 30 years as a senior level executive for privately owned companies, Nicky has extensive experience with business and partnership development. Nicky is a highly effective manager of people and of growth in fast-paced industries. He is a team builder with strong leadership and communication skills, and is experienced in all aspects of technology, including data/voice communications, computer applications, and engineering. One of his strong characteristics is that he has extensive expertise in all aspects of start-up companies and a proven track record in sales of technology, and information services and solutions. Most importantly, he has demonstrated a history of significant company growth and bottom-line profitability.
Having four successful and profitable other divisions Carolina Digital Phone is a great addition to this growing enterprise:
- NetMCR, a successful Internet Dial-up access Internet Service Provider serving the Piedmont Triad from 1992 until the dial-up access business was sold in 2000 providing dial-up, ISDN, SDSL, ADSL and fractional T1 Access to businesses and consumers.
- Carolinanet, a web and server hosting company for companies needing traditional web and email hosting to full-rack data center server colocation applications
- Call Broadcasting, is a pay-as-you go call announcement service for any business, political organization or school needing to get announcements out quickly
- Dataglide, is a high performance, web mail, collaboration and sharing cloud-based application that is an excellent replacement for Microsoft Exchange users
Over 20 Years Of Service
Our Customers Love Us!
Danielle StoreyJanuary 17, 2024.David Martin gave excellent customer service, he updated our phones and he promptly called me back.
Travis TaylorJanuary 17, 2024.David was very quick to respond and paid attention to the small details when resolving our Algo issue. Keep it up!
Patrick MillsJanuary 17, 2024.Eric and all of the support engineer specialists are top notch, and speedily correct the very limited issues I've ever had in 4+ years of service
Church AdminJanuary 11, 2024.We have had Carolina Digital phones for a couple of years now. The phones work great and we have had no problems at all. Chris in the sales department knew exactly what we needed and got us all set up. She also saved us money. If I have questions about how to use a certain feature, Eric Lyon is my go-to guy. He knows the answer to every question I have about these phones. He is always available by email and answers quickly and kindly. We highly recommend Carolina Digital Phones!
Michael DurdinJanuary 10, 2024.We love our VOIP phone system from Carolina Digital Phone. The product works like it should and the features are fantastic and easy to use. Also, tech support is top notch. Eric and the support crew help me configure new phones, add and remove users and also troubleshoot any issues I run into. I can't say enough good things about the staff and how quickly they are able to resolve any issues we have had while getting everything up and running. 5 star company! Update 1/10/2024 - We have been with Carolina Digital Phone for almost 5 years and it has been an awesome experience. From the actual hardware to support this company is top notch. I also can’t say enough about the tech support team. They are always on their A game.
Ellen HoosickJanuary 10, 2024.Always get great service from Carolina Digital. Today was exceptional from David Martin!
SANDY MADREJanuary 8, 2024.Carolina Digitals' customer support has been exceptional. Eric Lyon's has gone above and beyond to help resolve non-typical issues.
Stephen HawkinsAugust 25, 2023.Julius Ratunil gives great customer support.
Cody AllenMay 25, 2022.We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!