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We are excited you found us and look forward to solving your problems with your telecommunications needs and helping you save money. At Carolina Digital Phone we pride ourselves on quality U.S. based customer service. Your call will never be routed to an offshore call center and you will always get prompt professional support from our support engineers based in North Carolina.
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5 Ways that a Cloud-Based Telephone System Increases Net Promoter Score (NPS)
While strategic marketing and advertising are effective ways of reaching new customers, nothing is as powerful or profitable as good, ol’ fashioned word-of-mouth referrals. Consider these eye-opening statistics: Customers acquired through word-of-mouth referrals have a 37% higher retention rate vs. non-referrals. (Source: Deloitte) Customers acquired through word-of-mouth referrals are worth 16% more in profits vs. […]
3 Clear Benefits of Hosted Telephone for Small Businesses
Communication affects every part of your business. From reaching to new clients to interacting with customers, efficient communication ensures your business will reach its goals. Because of this, turning to Cloud-based Hosted Telephone Service can help your business grow by offering three distinct improvements over the standard phone system. Learn here about all three and […]
