WHY LAW FIRMS ARE SWITCHING TO A HOSTED BUSINESS CLOUD PHONE SYSTEM

Every Law Firm should be using a cloud-based Phone Service

Across the country, an increasing number of law firms — from solo practitioners and smaller partnerships, to large multi-practice area and multi-site enterprises — are making the switch from a conventional landline phone system, to an advanced and innovative hosted business cloud phone system.

And since lawyers as a breed are trained to be highly skeptical — which is a good thing! — it’s not surprising that the reasons that they’re making the switch has nothing to do with marketing hype, and everything to do with pragmatic advantages and benefits.

 

With our free mobile app for iPhone and Android smart phones, your entire phone system is always on your mobile phone or mobile device. You can easily access your messages and calls with the touch of a button, whether you’re in the courthouse, office, or anywhere else.

Below are the 3 most important benefits:

1. Dramatically Lower Costs

While each law firm is unique, it’s not uncommon to save anywhere from 30% to over 50% a year in telecommunications costs after switching to a hosted business cloud phone system. This is because there is no expensive on-premise PBX to buy, maintain and upgrade, and both long distance and user-to-user calls are free.

What’s more, adding new numbers or extensions is simple and affordable. Scaling down is also just as seamless, and law firms don’t get stuck paying thousands of dollars a year for lines that they no longer need.

Give us some basic information below and a pre-sales voice engineer will contact you quickly. Or call us during business hours (336) 544-4000.

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2. Enhance Client Communications

While effective client communication is important in every sector and industry, it’s essential in the legal field — because time is always of the essence, and virtually all messages are a priority. With a hosted business cloud phone system lawyers can:

  • voipPick up all calls from their smartphone, anywhere in the world.
  • Transfer calls to any other phone, including a landline.
  • Route voicemails to their inbox.
  • Launch video calls with clients to meet face-to-face, but without having to leave the office.
  • Hold conference calls to bring in other members of the team (e.g. researchers, investigators, etc.).
  • Easily create customized auto-attendant greetings to keep clients up-to-date on their availability (“Hi, I’m currently on a flight heading back to my office and expect to be there at 3:00pm this afternoon. Please leave me a message and I’ll get back to you before the end of the day. If your call is urgent please press zero and speak with my associate who is in the office all day.”).

3. Improve Billing Accuracy

Lawyers sell their expertise, which means that they need to ensure that all of the time they spend communicating with a client is billed accordingly — no more and no less. A hosted business cloud phone system automatically tracks all client communication details, including call start, end, duration, length, incoming number and more. Plus, law firms can integrate their hosted business cloud phone system with billing and accounting systems to streamline administration and ensure accuracy.

 

What’s more, adding new numbers or extensions is simple and affordable. Scaling down is also just as seamless, and law firms don’t get stuck paying thousands of dollars a year for lines they no longer need.

To learn more about the advantages of a hosted business cloud phone system for your law firm, contact the Carolina Digital Phone team at (336) 544-4000 today. Your consultation with us is free!

Give us some basic information below and a pre-sales voice engineer will contact you quickly. Or call us during business hours (336) 544-4000.

Let's Start a Conversation

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Danielle Storey
Danielle Storey
January 17, 2024.
David Martin gave excellent customer service, he updated our phones and he promptly called me back.
Travis Taylor
Travis Taylor
January 17, 2024.
David was very quick to respond and paid attention to the small details when resolving our Algo issue. Keep it up!
Patrick Mills
Patrick Mills
January 17, 2024.
Eric and all of the support engineer specialists are top notch, and speedily correct the very limited issues I've ever had in 4+ years of service
Church Admin
Church Admin
January 11, 2024.
We have had Carolina Digital phones for a couple of years now. The phones work great and we have had no problems at all. Chris in the sales department knew exactly what we needed and got us all set up. She also saved us money. If I have questions about how to use a certain feature, Eric Lyon is my go-to guy. He knows the answer to every question I have about these phones. He is always available by email and answers quickly and kindly. We highly recommend Carolina Digital Phones!
Michael Durdin
Michael Durdin
January 10, 2024.
We love our VOIP phone system from Carolina Digital Phone. The product works like it should and the features are fantastic and easy to use. Also, tech support is top notch. Eric and the support crew help me configure new phones, add and remove users and also troubleshoot any issues I run into. I can't say enough good things about the staff and how quickly they are able to resolve any issues we have had while getting everything up and running. 5 star company! Update 1/10/2024 - We have been with Carolina Digital Phone for almost 5 years and it has been an awesome experience. From the actual hardware to support this company is top notch. I also can’t say enough about the tech support team. They are always on their A game.
Ellen Hoosick
Ellen Hoosick
January 10, 2024.
Always get great service from Carolina Digital. Today was exceptional from David Martin!
SANDY MADRE
SANDY MADRE
January 8, 2024.
Carolina Digitals' customer support has been exceptional. Eric Lyon's has gone above and beyond to help resolve non-typical issues.
Stephen Hawkins
Stephen Hawkins
August 25, 2023.
Julius Ratunil gives great customer support.
Cody Allen
Cody Allen
May 25, 2022.
We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!