WHY LAW FIRMS ARE SWITCHING TO A HOSTED BUSINESS CLOUD PHONE SYSTEM

Every Law Firm should be using a cloud-based Phone Service

Across the country, an increasing number of law firms — from solo practitioners and smaller partnerships, to large multi-practice area and multi-site enterprises — are making the switch from a conventional landline phone system, to an advanced and innovative hosted business cloud phone system.

And since lawyers as a breed are trained to be highly skeptical — which is a good thing! — it’s not surprising that the reasons that they’re making the switch has nothing to do with marketing hype, and everything to do with pragmatic advantages and benefits.

 

With our free mobile app for iPhone and Android smart phones, your entire phone system is always on your mobile phone or mobile device. You can easily access your messages and calls with the touch of a button, whether you’re in the courthouse, office, or anywhere else.

Below are the 3 most important benefits:

1. Dramatically Lower Costs

While each law firm is unique, it’s not uncommon to save anywhere from 30% to over 50% a year in telecommunications costs after switching to a hosted business cloud phone system. This is because there is no expensive on-premise PBX to buy, maintain and upgrade, and both long distance and user-to-user calls are free.

What’s more, adding new numbers or extensions is simple and affordable. Scaling down is also just as seamless, and law firms don’t get stuck paying thousands of dollars a year for lines that they no longer need.

2. Enhance Client Communications

While effective client communication is important in every sector and industry, it’s essential in the legal field — because time is always of the essence, and virtually all messages are a priority. With a hosted business cloud phone system lawyers can:

  • voipPick up all calls from their smartphone, anywhere in the world.
  • Transfer calls to any other phone, including a landline.
  • Route voicemails to their inbox.
  • Launch video calls with clients to meet face-to-face, but without having to leave the office.
  • Hold conference calls to bring in other members of the team (e.g. researchers, investigators, etc.).
  • Easily create customized auto-attendant greetings to keep clients up-to-date on their availability (“Hi, I’m currently on a flight heading back to my office and expect to be there at 3:00pm this afternoon. Please leave me a message and I’ll get back to you before the end of the day. If your call is urgent please press zero and speak with my associate who is in the office all day.”).

3. Improve Billing Accuracy

Lawyers sell their expertise, which means that they need to ensure that all of the time they spend communicating with a client is billed accordingly — no more and no less. A hosted business cloud phone system automatically tracks all client communication details, including call start, end, duration, length, incoming number and more. Plus, law firms can integrate their hosted business cloud phone system with billing and accounting systems to streamline administration and ensure accuracy.

 

What’s more, adding new numbers or extensions is simple and affordable. Scaling down is also just as seamless, and law firms don’t get stuck paying thousands of dollars a year for lines they no longer need.

To learn more about the advantages of a hosted business cloud phone system for your law firm, contact the Carolina Digital Phone team at (336) 544-4000 today. Your consultation with us is free!

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Sam Coates
Sam Coates
May 17, 2021.
Verified
We receive excellent service from Chris and others at Carolina Digital Phone.
Christine Olson
Christine Olson
May 4, 2021.
Verified
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Randy Hoover
Randy Hoover
April 16, 2021.
Verified
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.
Shirley Day
Shirley Day
April 14, 2021.
Verified
The staff at Carolina Digital Phone are very professional and always solve any issues we might have with a simple phone call. I highly recomend their services, they are the best!!
David Huff
David Huff
April 13, 2021.
Verified
Love Carolina Digital, especially Chris V she's wonderful! Team is helpful for our questions, quick, and easily accessable.
Michael Levine
Michael Levine
April 13, 2021.
Verified
Levine Law Group highly recommends Chris Villa and the whole team at Carolina Digital Phone!
Trina Goodman
Trina Goodman
April 13, 2021.
Verified
At Levine Law Group, we had an amazing experience switching our phone system to VOIP!! My only regret was that we didn’t do it sooner! Chris Villa and her team were top notch and I highly recommend them!
G Baker
G Baker
April 12, 2021.
Verified
Very good and responsive company. Highly recommended.
Jenny T.
Jenny T.
March 17, 2021.
Verified
The Carolina Digital team is helpful and always there when we have questions, but better than that, they have everything set up so that we have few, if any, issues. Highly recommend!
Robin Jones
Robin Jones
February 3, 2021.
Verified
Awesome service, quick resolve of issue the company I work for was having that day with our phones. All good things to say!!