These days, workers spend much of their time away from their desk — and some of them never come into the office at all. Currently, 55% of workers telecommute full-time, and by the year 2020 this is expected to reach 72%. In fact, 48% of workers don’t even believe that traditional offices will exist by the year 2021!
This means your company needs a cost effective, reliable, scalable, and secure way to extend your telecommunications footprint beyond desks and offices — so that your team can be productive, efficient and successful at all times. That is where our mobile app for iOS and Android enters the picture!
Our mobile app puts the power of our advanced hosted cloud phone system and Unified Calling (UC) features into the hands of your workers — wherever they are, whenever they are working, and on whatever device they’re using. With a few simple taps, your workers will be able to:
- Make and receive business calls
- Connect with colleagues through instant messaging and SMS
- See colleagues’ presence icons to know if they’re available or busy
- View and manage their call history
- Create and change call answering rules
- Access a list of shared contacts (e.g. customers, vendors, suppliers, etc.)
- “Read” voicemails through automatic text-to-voicemail transcriptions
- Seamlessly transfer live calls from a Wi-Fi data connection to a cellular data connection
- Use voice commands to initiate calls, search contacts, and more
Business or Personal Identity
What’s more, your workers can make calls using either their business identity or personal phone identity. As a result, you don’t have to spend thousands of dollars purchasing corporately-owned smartphones. Your workers can simply use their own personal devices. Using a single device is much more convenient for them, and far more cost effective for the company. Everyone wins!
Easy to Use
Our mobile app is designed to look and feel just like our hosted cloud phone system web portal, which your workers are already familiar with (or will readily become familiar with if you are planning to be a new customer). Within seconds, your workers will be using the app to connect with customers, set-up customized answering rules, check their call history, and wonder: “How on earth did we ever manage to survive without this amazing app?”
Another important benefit of our mobile app is that it enables your workers to make and receive calls in the event of a local power outage, or if the office internet goes down (in which case the Wi-Fi connection would transfer to a cellular data connection). They can also forward incoming calls to any other number, including a home landline or to another office in another part of the city, state or country that is unaffected by the outage.
Value Added Enhancement
Our mobile app is a NO COST value added enhancement for customers who have purchased our hosted cloud phone system. It is currently available for iOS devices from the App Store and for Android devices from Google Play.