OUR MISSION STATEMENT

BEING THE BEST AT PROVIDING SUPERIOR TECHNOLOGY SOLUTIONS FOR ORGANIZATIONS TO COMMUNICATE WITH THEIR CUSTOMERS.

By Nicky Smith, President and Founder

As a local leader in a cloud-based communications industry, Carolina Digital Phone’s mission is to enable organizations to communicate better with each other than was previously possible for the past 100 years while using traditional telephones. We are committed to providing you the best user experience with our software and customer service so that you, our customer, will have the ability to embrace this new technology and enjoy the full benefit of what we offer.

 

It has been my love, passion, and life since the mid-1970s to look at, learn, and teach technology to everyone that will listen. Since I was just 12 years old, I was always fascinated by big computers and knew that someday I would own a computer of my own. It wasn’t until 1980 that that dream came true when I became one of North Carolina’s first retailers selling Apple computers in Charlotte, North Carolina. For the next 40 years, I shared my enthusiasm for computers with everyone I met and quickly found my passion was contagious.

 

Fast forward to 2021, I’ve built a great team that shares my vision of being the best in the business, and truly believe we provide the very best cloud-based communications platform available anywhere. Our customer service sets us head and shoulders above the competition, we genuinely care about each and every customer we service and are happy to inspire the same enthusiasm in them that we experience for our products.

 

I believe in an open-door policy and always welcome feedback from our customers and team members. 

nicky smith signature

President
(336) 560-4405 Direct Dial
nicky.smith@carolinadigitalphone.com

Over 20 Years Of Service
Our Customers Love Us!

Mathew Stockstad
Mathew Stockstad
March 1, 2022.
Verified
I have had many phone services over my 30+ years in practice. This is by far the best service that I have ever had. The customer service is amazing. I can not recommend Carolina Digital enough!
Saul Guerrero
Saul Guerrero
October 28, 2021.
Verified
The support of this company is amazing. One of my routers went down in my rack of equipment. The crew came back onsite and they worked with me after hours to get my equipment back online. Carolina Digital takes pride in what they do and also their customers! I highly recommend this company. 5 STARS 🙂
Zimmerman Carpet Cleaners
Zimmerman Carpet Cleaners
September 2, 2021.
Verified
We specifically work with one technician and she's always super helpful and super nice. She understands how to get things done and ensures that its all fully taken care of before she even thinks about leaving it with us. She is always quick to respond. When we have outages, questions, etc, they're right there in a quick way. Thanks so much Carolina Digital. Thank you Chris Villa. We appreciate you all so much
Don Kim
Don Kim
September 1, 2021.
Verified
Great Service for my business (SMARTCARE)
Tom Thornton
Tom Thornton
August 17, 2021.
Verified
We've been using Carolina Digital for years now. Great system, service and price!
Sam Coates
Sam Coates
May 17, 2021.
Verified
We receive excellent service from Chris and others at Carolina Digital Phone.
Christine Olson
Christine Olson
May 4, 2021.
Verified
Carolina Digital was so helpful to us when we had to transition to a virtual office. The service is great and the people are so helpful. The virtual phone system works better than what we were using in our office and they have a great online dashboard that is very easy to use. We are sticking with them even when we go back to a real office.
Randy Hoover
Randy Hoover
April 16, 2021.
Verified
Excellent Service, actually the best vendor we work with. Staff is exceptional and responsive.
Shirley Day
Shirley Day
April 14, 2021.
Verified
The staff at Carolina Digital Phone are very professional and always solve any issues we might have with a simple phone call. I highly recomend their services, they are the best!!