By Nicky Smith, President and Founder
As a local leader in a cloud-based communications industry, Carolina Digital Phone’s mission is to enable organizations to communicate better with each other than was previously possible for the past 100 years while using traditional telephones. We are committed to providing you the best user experience with our software and customer service so that you, our customer, will have the ability to embrace this new technology and enjoy the full benefit of what we offer.
It has been my love, passion, and life since the mid-1970s to look at, learn, and teach technology to everyone that will listen. Since I was just 12 years old, I was always fascinated by big computers and knew that someday I would own a computer of my own. It wasn’t until 1980 that that dream came true when I became one of North Carolina’s first retailers selling Apple computers in Charlotte, North Carolina. For the next 40 years, I shared my enthusiasm for computers with everyone I met and quickly found my passion was contagious.
Fast forward to 2021, I’ve built a great team that shares my vision of being the best in the business, and truly believe we provide the very best cloud-based communications platform available anywhere. Our customer service sets us head and shoulders above the competition, we genuinely care about each and every customer we service and are happy to inspire the same enthusiasm in them that we experience for our products.
I believe in an open-door policy and always welcome feedback from our customers and team members.
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