Support Request for Existing Carolina Digital Phone Customers

* Requestor: Direct Email of the person having an issue. MUST be a valid email of the end-user. 
* Subject: Short description of the problem. 
* All Fields are Required Fields. Leaving any fields blank will not open a Support Request.

After completing the required field press the “Send Feedback” button at the bottom right. An email will be sent within 2 minutes confirming we received your support request.

Please type as complete a description as possible of the problem in the comment field below. Please include the end-user name, the business name, and a valid callback number. If the business phone services are down request a cell phone for a callback. 

The more information you provide the better, so describe as much detail as possible so our engineer can quickly diagnose the issue you are having and can quickly reply. If you need an urgent call, please remember to put your direct dial telephone number in this section so we can call you. If the support request is outside business hours, our team will get back to you during the next business day. Regular support hours are Monday – Friday from 8 AM – 5 PM U.S. Eastern Time.