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Our Sales Team (Joan Wilkerson, Chris Villa and Nicky Smith)
local support work from anywhere

Support

  • 24/7
  • Local
  • Unlimited

Our support team works hard so you don’t need us! But if you do we’ll be here to answer questions and fix any issues as fast as possible.

transparent pricing that lets you work from anywhere

Transparent

  • No Taxes
  • No Hidden Fees
  • Packaged Solutions

The monthly price quoted is the price you get. No additional taxes or service fees. We’ll cover those costs for you.

reliable and secure

Reliable & Secure

  • 99.9% Uptime
  • HIPAA Compliant
  • 24/7 Security

We do not rely on third parties and we offer 24/7 security monitoring so your business is always protected and compliant.

integrate programs into your services work from anywhere

Integrations

  • Microsoft Teams
  • CRM
  • Chrome Extension

We have a team of dedicated engineers ready for your current and future needs as you grow and develop your business.

Over 20 Years Of Service
Our Customers Love Us!

Latest Content

Digital phone systems
Blog
Nicky Smith

The Top Features Every Digital Phone Setup Should Have

Efficient communication is the backbone of business success, and having a robust digital phone system is crucial. At Carolina Digital Phone, we understand the importance of reliable and feature-rich communication solutions for businesses of all sizes. Our goal is to provide top-notch digital phone systems that enhance productivity, ensure seamless connectivity, and offer flexibility for modern workplaces. This article highlights the essential features every digital phone setup should have, ensuring that your business remains competitive and agile in today’s dynamic environment. VoIP Technology  VoIP (Voice over Internet Protocol) is a cornerstone of modern digital phone systems, revolutionizing the way businesses

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July 15, 2024
VoIP vs KSU phone systems
Blog
Neil Matson

Still using a KSU Phone System? Time to Switch to VoIP

Imagine running a business with a communication system that feels more at home in the 1980s than in today’s digital era. Key System Units (KSU) phone systems, once the backbone of business communications, now stand as relics in a world that demands speed, efficiency, and flexibility. These systems, characterized by centralized control and basic functionality, have seen their heyday come and go. In today’s competitive business environment, it is crucial to have clear and rapid communication. Utilizing outdated technology can pose a significant obstacle. While KSU systems were dependable in the past, they are now overshadowed by the advancements and

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July 15, 2024
Call recording storage
Blog
Neil Matson

Call Recording and Retention: How Carolina Digital Phone Keeps Your Conversations Secure

Carolina Digital Phone recognizes the significant role call recording plays in today’s business operations. Whether it’s for compliance, training, or enhancing customer service, having a secure and easily accessible record of conversations is essential. This article offers a detailed overview of our call recording storage options, covering included storage, additional storage, and long-term retention solutions. Understanding Call Recording Storage Call recording storage is essential for businesses that must keep phone conversation records. These recordings can include customer interactions, internal communications, and compliance-related calls. The stored data typically comprises audio files, metadata such as call duration and time stamps, and sometimes

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July 15, 2024
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