Why Unify Communications
WHAT IS Unified Communications?
Unified Communications (UC) is the integration of voice, data and video communications with internal and external partners. The UC market is segmented into traditional telephony (IP and PBX), email, unified messaging, IM/Presence, mobility, contact center and video conferencing (audio, video and web).
WHY UNIFIED COMMUNICATIONS?
With Unified Communications tools, businesses are able to connect to anyone on any device from anywhere. Collaboration through UC greatly enhances efficiency and productivity while reducing costs for enterprises of all sizes. By opening a new way of working, UC keeps your company ahead of the game.
Improve Communication Efficiency:
- Employees have the most to gain from UC solutions. By unifying voice, video, and data, employees gain powerful tools to increase their work efficiency, especially for multitasking employees.
- Ushering in a new age of mobility, modern UC solutions run on smartphones, tablets, and other mobile devices. No longer confined to the conventional workplace, today’s business people can collaborate efficiently with colleagues and customers anytime, anywhere — from the home, the office, or the road.
Reduce Communication Costs:
Unified Communication reduces costs in myriad ways: transferring mobile device traffic from the cellular network to the WLAN (when in range); reducing service provider charges via a more efficient network transport (SIP trucking and intelligent call routing); lowering travel costs by replacing in-person meetings with web collaboration, and by minimizing or even eliminating downtime that arises from unsuccessful contact attempts.
WHY YEALINK?
Yealink provides a one-stop communication terminal solution for Unified Communications covering various usage scenarios. Yealink solutions are based on open standards, providing excellent compatibility and interoperability with worldwide leading UC platforms. Yealink’’s UC products maximize the user’s UC experience, helping enterprises to improve collaboration, boost productivity and reduce costs.
BENEFITS OF YEALINK ONE-STOP TERMINAL SOLUTION
Conference Room: Yealink’s comprehensive conferencing solutions, including video conferencing systems and conference phones, help organizations to overcome the challenges of physical distance and to improve communications and collaboration both internally and externally. Yealink conferencing solutions allow business users to enjoy multi-point collaboration across various web-based environments on multiple devices. Utilizing cutting-edge audio and video technologies, Yealink helps today’s businesses achieve benefits far beyond savings in travel expense and time.
Workplace: Yealink UC Edition IP phone solutions deliver life-like video and audio as well as rich functions tailored for every business user. Excellent compatibility allows users to experience seamless interoperability between Yealink IP phones and their PC, allowing them to easily call or listen just by clicking their mouse. Yealink UC Edition IP phone solutions also boast functions like Shared Line Appearance, BLF and BLA, all of which enhance teamwork and efficiency.
Mobile: Simply by logging into a UC soft terminal on their smartphones or tablet, business people can use synchronized phonebooks to contact colleagues and customers or to join a meeting with Yealink’s UC endpoints anytime, anywhere – from their home, the office, or the road.
Over 20 Years Of Service
Our Customers Love Us!
Danielle StoreyJanuary 17, 2024.David Martin gave excellent customer service, he updated our phones and he promptly called me back.
Travis TaylorJanuary 17, 2024.David was very quick to respond and paid attention to the small details when resolving our Algo issue. Keep it up!
Patrick MillsJanuary 17, 2024.Eric and all of the support engineer specialists are top notch, and speedily correct the very limited issues I've ever had in 4+ years of service
Church AdminJanuary 11, 2024.We have had Carolina Digital phones for a couple of years now. The phones work great and we have had no problems at all. Chris in the sales department knew exactly what we needed and got us all set up. She also saved us money. If I have questions about how to use a certain feature, Eric Lyon is my go-to guy. He knows the answer to every question I have about these phones. He is always available by email and answers quickly and kindly. We highly recommend Carolina Digital Phones!
Michael DurdinJanuary 10, 2024.We love our VOIP phone system from Carolina Digital Phone. The product works like it should and the features are fantastic and easy to use. Also, tech support is top notch. Eric and the support crew help me configure new phones, add and remove users and also troubleshoot any issues I run into. I can't say enough good things about the staff and how quickly they are able to resolve any issues we have had while getting everything up and running. 5 star company! Update 1/10/2024 - We have been with Carolina Digital Phone for almost 5 years and it has been an awesome experience. From the actual hardware to support this company is top notch. I also can’t say enough about the tech support team. They are always on their A game.
Ellen HoosickJanuary 10, 2024.Always get great service from Carolina Digital. Today was exceptional from David Martin!
SANDY MADREJanuary 8, 2024.Carolina Digitals' customer support has been exceptional. Eric Lyon's has gone above and beyond to help resolve non-typical issues.
Stephen HawkinsAugust 25, 2023.Julius Ratunil gives great customer support.
Cody AllenMay 25, 2022.We are proud to be Carolina Digital customers! Their professionalism, speed, accuracy and willingness to help makes it easy to do business with them. These people go above and beyond any time we need their help. Would definitely recommend them to anyone!