DigitalPhone.io, a leading hosted telecommunications that serves businesses, government organizations and educational institutions across the country, has accelerated its strategic growth plans by significantly expanding its senior sales and support teams.
DigitalPhone.io’s new team members include: Account Executives Samantha Shires, Walter Townsend, Chris Villa and Joan Wilkerson; Senior VoIP Engineer Chris Norris; Senior Support Engineer Rob Mitchell; Support Center Manager Steven Hinkle; and New Customer Onboarding Specialist Mitchell Smith.
These talented professionals join a leadership team helmed by Founder and CEO Nicky Smith, who launched DigitalPhone.io (formerly Carolina Digital) in 2000, and has since developed the company into a full-service enterprise-grade solutions provider with an expanding nationwide footprint.
“Hiring for technical acumen is not difficult, because there are many people who have strong telecommunications knowledge,” commented Smith. “But what we focus on when we hire are personality, attitude and character. These are aspects and traits that can’t be switched on and off. They’re part of who someone is, and define them as a person and a professional.”
Continued Smith: “Our wonderful new team members are not just smart and skilled, but they have the essential intangible qualities that enable them to lean forward and constantly deliver exceptional support — whether they are helping a customer or a colleague. They know what it means to do business the DigitalPhone.io way, and we are very excited about how their contributions will support our growth plans in 2018 and beyond.”
For additional information regarding DigitalPhone.io, visit https://digitalphone.io or email inquiry@ DigitalPhone.io.
DigitalPhone.io (formerly Carolina Digital) is a pioneer of hosted phone services, and provides products that improve the capabilities of business and education telephony, while reducing their overall cost. The company’s offerings stand out for their excellent value, including very competitive pricing, the industry’s deepest feature set, ease of deployment, and many user-friendly packages – from a full turnkey setup including dial tone and VoIP phones, to automated call answering and routing solutions that work with existing landlines, cell phones or VoIP phones.