Making the change to a cloud based service could be one of the best things you decide to do for your business. However, there are some business considerations you will need to make to ensure this is the right decision for you at this time.
Do You Need More Flexibility?
Compared to traditional phone lines, cloud allows for more flexibility. This is because cloud services enable just about any company to easily adapt to future changes. A traditional phone system will usually require the purchase of additional hardware, but a cloud system could safeguard you already.
Do You Need Disaster Recovery?
One of the great things about modern cloud service is that it can offer exceptional business continuity and disaster recovery. These features exceed traditional landline services by a mile. For example, if something were to happen and your physical office location were to become inoperable, cloud solutions can provide continual service with another immediate number. There are also advanced hunting features now, which you won’t find with a regular landline service. If the phone number is not answered, the next number in your ring list will be dialed automatically. Callers can always reach employees and leave a message if they need to.
What Other Features Do You Need?
Having an idea of the features that are most important to your business is essential. Consider whether you’ll need voicemail sent to email, mobile twinning, an auto attendant, or something else. The great thing about a cloud system is that there are all kinds of options depending on your business needs.
Pricing
Knowing your budget is essential – there are cloud system options at a range of prices that could suit your business budget. For example, you may be able to get unlimited options, but if many of these features are unneeded then it’s unnecessary.
Vendor Experience
Vendor experience is a huge consideration to make before you switch to hosted cloud. It can make such a massive difference to your experience as a whole. You can find vendors who are selling cloud systems out of their car boots for a cheap price, but that doesn’t mean it’s a good idea. You need to know how long your provider has been in the business, as well as how many customers they support and who they are experienced at working alongside. Carolina Digital Phone has 20 years experience and history in the communications business, making us the perfect choice if you decide to have a cloud system for your business. Don’t go for somebody selling their wares out of their trunk – pick a winner that has been in business for 20 years. Always spend your business dollars locally with Carolina Digital Phone!
Get In Touch With Carolina Digital Phone Today
If you’re interested to learn more about cloud service for business and Carolina Digital Phone, get in touch today at (336) 544-4000. A friendly member of the team will be able to discuss your needs with you and advise you accordingly. We hope to hear from you soon!