Carolina Digital, a leading provider of USAC Category 1 eligible hosted telecommunications for K-12 schools in the Southeast United States, announced that it has been awarded a contract by North Carolina’s Johnson County School System to install a new 4,500 VoIP phone system.
Per the agreement, Carolina Digital will utilize the robust and proven unified communications platform powered by Third Lane Technologies, which supports class-leading customization and versatility. The company will also supply staff across Johnson County School System’s 44 schools and handful of administrative offices with leading edge Yealink Network Technology IP phones, which offer more functions and flexibility than a typical VoIP phone, and are also simpler and easier to use.
Nicky Smith, President/CEO
With respect to the competitive bidding process, to say that Carolina Digital was pitted against some major industry players is a dramatic understatement. The boutique hosted telecommunications firm, led by its well known and highly respected CEO Nicky Smith, was up against Fortune 500 companies with large in-house technical and installation teams, and deep financial pockets.
However, the selection process, which was led by Johnston County School System’s Executive Director of Technology Services, Dan Hicks, ultimately centered on the three things that Smith and his Carolina Digital colleagues were banking on: quality, price and service.
“Our quality is rooted in our market nimbleness and ability to offer the most up-to-date hardware and software, which we can custom program meet the needs of each end user,” commented Smith, who has more than 30 years of experience in the telecommunication industry. “Our pricing is very competitive, since we keep overheads low by maintaining a small staff and deploying skilled technicians as needed. And just as importantly, our service commitment is unmatched and backed by a team of contractors that can be deployed to any installation site. We also host and manage our software in a carrier class Greensboro, NC data center in order to provide our customers with extremely fast connectivity.”
Added Smith: “We’re thrilled to help Johnson County School System invest in its students and staff, and deliver a reliable, economical, and scalable cloud telecommunication system – one that administrators can easily manage via our web-based portal. We are looking forward to supporting progressive visionary Dan Hicks and his outstanding team for years to come.”
For additional information regarding Carolina Digital, visit https://digitalphone.io or email [email protected]. And read the entire story about “Revolution in the VoIP Space, Carolina Digital Kicks Goliath to the Curb”
About Carolina Digital
Greensboro, North Carolina based and locally owned Carolina Digital Phone is a division of Guilford Communications Inc a North Carolina corporation since conception in 2000. Carolina Digital is a pioneer of hosted phone services, and provides products that improve the capabilities of business and education telephony, while reducing their overall cost. Technology has been developed in-house to provide a unique, customizable, and flexible solution that works with any company’s workflow. Based in Greensboro, North Carolina our company is privately-held and remains profitable through strategic partnerships and the agility to develop new technologies ahead of the curve. The company’s offerings stand out for their excellent value, including very competitive pricing, the industry’s deepest feature set, ease of deployment, and many user-friendly packages – from a full turnkey set-up including dial tone and VoIP phones, to automated call answering and routing solutions that work with existing land lines, cell phones or VoIP phones.
