Wilmington, North Carolina offers a village charm and a cosmopolitan lifestyle, the Wilmington Historic River District and Island Beaches offer great dining, unique shops, and vibrant nightlife. Downtown, you can stop at a quaint café, take a garden stroll, tour local film sites, and board Battleship North Carolina.

Visitors in April will see incredible color fill the streets during the North Carolina Azalea Festival. During the summer, the Wilmington area beaches come alive with tourists seeking rest & relaxation plus some of the finest seafood anywhere.

The Wilmington area is filled with business owners that can quickly find the benefits of Carolina Digital Phone’s hosted cloud-based telephone service and save up to 60% over traditional telephone services using your existing internet connection and a digital IP telephone handset. More advanced users will have access to downloading a softphone app from the Apple Store or Android Play store to make, receive calls, and check voice mail just as if they are sitting at your desk.

Experience greater functionality with lower overhead when you choose Carolina Digital Phone as your Wilmington cloud service provider. If you are searching for Wilmington business phone systems, then you definitely want to take a close look at a virtual phone system.

A virtual phone system (a.k.a. cloud-based phone system or VoIP phone system) is a phone system that transmits all communications — including voice, video, texts, and files — over an Internet connection (wired + wireless network), instead of traditional copper wiring. 

When outgoing calls are made using a virtual phone system, an endpoint connection is established between the caller and recipient. After this, voice data is broken up into smaller packets, which then travel over the internet. When the packet reaches the recipient, it is converted back into voice data.

Of course, all of this happens automatically in the background. As far as callers and recipients are concerned, everything sounds and feels like regular, predictable telephone calls using a regular phone. 

Call Management 

A critical advantage that virtual phone systems have over traditional landline phone systems is call management functionality — especially when it comes to a couple of must-have features: call routing and call forwarding.

• Call routing is the default call path for inbound calls based on interactive voice response (IVR) or an established routing pattern. 
• Call forwarding (as the name suggests!) forwards calls to designated devices, so that the calling party does not have to dial another number to reach the intended recipient. For example, if a Sales Rep is unable to answer a call at their desk after business hours, call forwarding could kick in and automatically forward the call to their mobile phone. If the call still isn’t answered, then the call could be forwarded to their home phone (or another cell phone). And if it remained unanswered, then the call would go to voicemail. (Note that this call path is just an example — any call path is possible!).