Wilmington, North Carolina offers a village charm and a cosmopolitan lifestyle, the Wilmington Historic River District and Island Beaches offer great dining, unique shops, and vibrant nightlife. Downtown, you can stop at a quaint café, take a garden stroll, tour local film sites, and board Battleship North Carolina.
Visitors in April will see incredible color fill the streets during the North Carolina Azalea Festival. During the summer, the Wilmington area beaches come alive with tourists seeking rest & relaxation plus some of the finest seafood anywhere.
The Wilmington area is filled with business owners that can quickly find the benefits of Carolina Digital Phone’s hosted cloud-based telephone service and save up to 60% over traditional telephone services using your existing internet connection and a digital IP telephone handset. More advanced users will have access to downloading a softphone app from the Apple Store or Android Play store to make, receive calls, and check voice mail just as if they are sitting at your desk.
Experience greater functionality with lower overhead when you choose Carolina Digital Phone as your Wilmington cloud service provider. If you are searching for Wilmington business phone systems, then you definitely want to take a close look at a virtual phone system.
A virtual phone system (a.k.a. cloud-based phone system or VoIP phone system) is a phone system that transmits all communications — including voice, video, texts, and files — over an Internet connection (wired + wireless network), instead of traditional copper wiring.
When outgoing calls are made using a virtual phone system, an endpoint connection is established between the caller and recipient. After this, voice data is broken up into smaller packets, which then travel over the internet. When the packet reaches the recipient, it is converted back into voice data.
Of course, all of this happens automatically in the background. As far as callers and recipients are concerned, everything sounds and feels like regular, predictable telephone calls using a regular phone.
A critical advantage that virtual phone systems have over traditional landline phone systems is call management functionality — especially when it comes to a couple of must-have features: call routing and call forwarding.
Other advanced features that come STANDARD with Carolina Digital Phone’s all-in-one business VoIP phone system (see note below) include:
Mobile App (iOS and Android)
Dial by Name Directory (first or last)
Dial by Extension
Complete Call History
Custom Hold Music
International Call Block
Caller ID Block
Do Not Disturb
Standard Fax Machine Integration
Voicemail to Email
Voicemail to Email w/Text Transcription
Blind Call Transfer
Attended Call Transfer
Advanced Call Routing
Auto Attendant (multiple languages)
Auto Attendant for Every User
Round Robin Groups
Call Forward Externally
Call Forward Main Numbers
For example, if you want four of the most popular and important features — Mobile Apps for remote workers, Auto-Attendant, Voicemail-to-Email with Transcription, and Call Recording — then you will have to pay for a higher tier. Again, this is not the case with us. We offer a wide range of more than 150 advanced features at no extra cost!
There are two types, or models, of virtual phone systems: hosted and SIP trunking:
Which of these virtual Wilmington business phone systems is superior? In our experience, and based on what we have seen, heard, and experienced in over 20 years of serving customers throughout North Carolina, hosted is hands-down a better option. There are several reasons why:
With a virtual phone system, initial costs are very low, as there is no need to purchase costly PBX equipment. This is not the case with SIP trunking. The average cost for a PBX system is approximately $1000 per user (and it can run significantly higher!).
With a virtual phone system, ongoing costs are highly affordable and can start as with us start as low as $6/month per user for basic plans, and can climb to around $30/month for an advanced plan (but certainly a very affordable plan, too!). With SIP trunking, monthly fees typically start at around $30/month per user, but the cost per employee can be much higher based on needs and tiers.
This is a BIG deal for many companies. With a virtual phone system, all maintenance is handled by the vendor, and if you choose a reputable partner like Carolina Digital Phone, you can expect a world-class level of service at all times. However, with SIP trunking customers must handle service and maintenance themselves — and it’s not cheap! The average salary for a VoIP engineer in Wilmington, North Carolina is now $87,205 a year but can exceed $100,000 given the limited supply of experienced, trained, and certified specialists. And if your in-house technical team needs to call a VoIP specialist to fix a difficult problem, then prepare to pay an hourly rate that starts at around $100/hour (and we won’t even talk about the cost of after-hours/emergency help, because we don’t want to dial up anyone’s blood pressure!)
If you’re looking for a comprehensive all-in-one virtual phone system in Wilmington, NC that is backed by the industry’s BEST SERVICE AND SUPPORT and offers tons of features at NO extra cost, then contact Carolina Digital Phone today! Book your free consultation and demo. Call us at (336) 544-4000.
Maybe it’s time to look at your local telephone bill. You could be saving as much as 60% a month on telephone services and get a feature rich cloud based telephone service. Switching is hassle free and can be done in just a few days. All you need to do is call us at (336) 544-4000 and press option 1 for a fast pass to one of our sales engineers that will walk you through the process and give you a professional quote and our 100% money back guarantee.
Mention you saw this page and code word switch and get $100 off your account setup, number porting and account activation.
If you aren’t completely happy with our cloud hosted service, please let us know. Your satisfaction is our #1 goal. Read our FaceBook Customer Reviews.