Although it initially surfaced in the middle of 90s, Voice over Internet Protocol (VoIP) witnessed its phase of major adoption during 2015. Last year it has been anticipated that the VoIP market across the globe will experience an exponential growth in next 5 years. Certainly, the worldwide financial slump had a lot to do with the slow adoption rate but many people might be thinking about the reasons for the resurgence of VoIP now. Among many other a reason, a major one is the presence of high-speed low-cost broadband internet. The presence of fiber optic, high speed broadband now available globally is the reason behind the more affordable rates of VoIP.
In the present era, small and medium sized businesses have left with a very few areas to look for when it comes to make any kind of operational cost savings because most of the businesses have already become leaner and more modernized and left with very limited opportunities for cost-cutting. When it comes to costs of calling over VoIP networks, they are substantially lower than conventional calls. This is mainly due to decrease in the costs of data carriers and also because hosted VoIP service providers are now mostly offering a combined package including a heavy volume of calls. Calls for an IP to another can be usually done without any extra charge and because the widespread of adoption of VoIP has declined the requirement of outdated telephone infrastructure, it has also eliminated the need of long-term lease for hardware or extra maintenance costs.
Another major reason is the trend of working remotely. Small sized businesses have a lot to achieve from the flexibility of working on the go in a similar manner as they would if they are at their office. VoIP empowers them to use their landline number and divert calls to a mobile phone. This provides them the ability to maintain the professional image they require in order to compete with large businesses. Along with flexibility, there is functionality also that opens up a whole new world of opportunities when it comes to cost savings. Video conference calls and call recording are a few features to name, which can be offered as bundled services with VoIP. This empowers business to hold important weekly meetings through video calls, which will not only provide savings for travel costs but also time that is otherwise consumed in traveling. This means adding back a lot of resources to the business.
Furthermore, a feature that is increasing popularity with small and medium sized enterprises is the reporting ability of a VoIP system. It offers valuable information, which a business can never have if using an outdated telephone system. It enables the business to come up with perfect planning and budgeting. Carolina Digital Phone is related to VoIP for more than a decade and has always been striving to offer its clients with the most feature-rich VoIP solutions at the most competitive rates.