Customer Stories Archives

Carolina Digital Phone Customer Spotlight – Davidson County

Davidson County, like many municipalities, had an issue that was slowing its progress. Their legacy telephone system – a combination of a digital system and VoIP integrated system – was almost 25 years old. The antiquated system was extremely complex and difficult to work with. Because of the complicated setup, to make any changes or do most anything within the phone system required special training and special expertise.

When it comes to the bottom line, Joel Hartley, Chief Information Officer for Davidson County, says the installation of the new phone system from Carolina Digital Phone has been “one of the most successful projects” in the county with which he has been involved. It is worth noting that Joel Hartley has spent 27 years as the head of Information Technology for Davidson County.

Carolina Digital Phone Customer Spotlight – Kellin Foundation

Most of us are busy in our daily and work lives. Dr. Kelly Graves, Executive Director of the Kellin Foundation is no exception. So busy that the non-profit organization she co-founded in 2013 has grown 500% in the last five years! If you are not familiar with the Kellin Foundation, it is a Guilford County-based nonprofit 501(c)(3) organization that strengthens resilience among children, families, adults, and communities through trauma-informed behavioral health services focused on prevention, treatment, and healing. The organization was also recognized as a National Child Traumatic Stress Network (NCTSN) clinic, one of only two in North Carolina. Better

Carolina Digital Phone Customer Spotlight – Granville Vance Public Health

Meet David Jones – IT Manager of Granville Vance Public Health In 2020 Granville Vance Public Health had a problem. They needed an update to their telephone system. They were using an older Mitel in-house hosted phone system that just didn’t give them the features they required. Of course, upgrading with Mitel was one option. However, upgrading an old, outdated on-premise system would have cost them a significant amount of money. And even then, David Jones, Granville Vance Health IT Manager says, the system would still not offer the flexibility and ease of use they were seeking. Seemingly simple tasks

Carolina Digital Phone Customer Spotlight – Progress Printing Plus

Business As Usual at Progress Printing Plus Tom Thornton says it’s “business as usual” at Progress Printing Plus where he is Director of Informations Services. However, for a business that is the largest privately held printer in the state of Virginia with a plant sitting on nearly seven acres in Lynchburg, their business is anything but usual. Progress Printing Plus was founded in 1962 by T.D. Thornton as Progress Printing. The plus was added in 2012 because the company now offers so much more than just printing to its 700 coast-to-coast clients. They like to say that the “Plus” in

Carolina Digital Phone Customer Spotlight – J Hyatt Hammond Associates

How did Mandi Clift decide to become an architect working for J Hyatt Hammond Associates? “Funny story,” she says with a smile, “When I was in high school, I was just enjoying being a high schooler.” That was until a guidance counselor asked her what she wanted to go to college for. Her father told her she should tell the guidance counselor “architecture,” which she did. The counselor proceeded to tell her that she couldn’t just go to college from high school without first going to community college for a few years and developing a portfolio. “You can’t get into

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